Mali Resort Sunrise Beach Koh Lipe

We totally enjoyed Mali Sunrise Beach. Excellent service. Great location. Really good for families but also suited for couples. Loved it.

The staff will pick you up from the pier and it's free. Upon arrival they will tell you the rules. Room is big and spacious, the only thing not good is the water pipe is leakage. The floor is quite oily and I almost fall down for few times. Other than that hotel facility is good, got a welcome drink upon arrival. Free snorkelling glass and kayak. Breakfast is good too . Forgot what's the name of the staff at the breakfast bar, but the curly hair boy did a great job serving the breakfast.

All great ! Thoroughly enjoyed during 7 nights staying The room has Balinese architecture attached. Swimming pool and garden landscaping both are amazing. ** Friendly staff, Clean, pick up & drop off service from Jetty is free. Breakfast, lunch & dinner so yummy. High standard service level. Kudos to the management & all crew. I can't thank you enough for looking after us. I will definitely come again soon Highly recommended! Best wishes, Mulyadi SUKINDO

I want to make it clear that I’ve stayed at countless hotels and very rarely leave negative reviews. However, this hotel undeniably has serious issues. The facilities are old and worn out, and despite cleaning, the rooms still feel unclean. The shower handles are rusty, and the showerhead emits a bad odor when the water is turned on—all signs of deep-set grime that hasn’t been properly addressed. But more importantly, it’s the attitude and service mindset of the hotel staff that truly determine the overall rating, and in this case, they were deeply disappointing. I understand that being on an island means having to deal with mosquitoes and less-than-ideal conditions. But what truly ruined our stay was the behavior of the staff. 1) At breakfast, the servers misunderstood our orders but instead of apologizing, they became defensive and even aggressive with us. They gave nasty looks, insisted we ordered items we clearly didn’t, and ignored guests entering with a polite “good morning,” instead remaining glued to their phones. Only when we showed visible displeasure did their behavior suddenly shift. 2) Our boat was scheduled for 3 PM, but since checkout was at 11 AM, we asked the front desk if we could change to the 1 PM boat. The front desk woman, who spoke fluent English, told us it was possible and sent us to the pier. However, upon arrival, we were told we had to buy new tickets and that it was a completely different boat—something that wasn’t explained at all while we were still at the hotel. When we said we wanted to go back to the hotel, the middleman (who either genuinely couldn’t speak English or was pretending not to) simply said that the front desk woman recommended we stay at the pier, and that he had to go back to receive new guests and couldn’t assist us any further. 3) At exactly 11 AM, a staff member suddenly appeared outside our room, gesturing for us to leave and pretending to help with our luggage. But after taking just one bag, he disappeared and never came back. When we dragged the rest of our luggage to the lobby ourselves, we found him idly scrolling on his phone. The entire staff only pretends to be working, lacks any genuine sense of service, and only becomes courteous when tipped. This experience has left me with a negative impression of Thai hospitality, and I have no desire to ever return to this hotel again.

This is my second time stayed at Mali Resort. I am a bit disappointed this time. - Not sure what was happening the tapping water is very yellowish. We dare not to use it to wash our face or gargle. - Most of the staff are very nice & friendly. Only one of them is very rude. When we are trying to ask the reason why we can’t use the kayak during evening time, she was replied us in very rude way.

Nice convenient location , good food friendly staff- Rooms are very unique