The Memlinc

We have stayed in Knokke many times, even at this hotel in the past. Sadly it is no longer the place it used to be. The only thing it has going for it is the location and attractive facade. But don’t be fooled. The rooms are tired, shabby and dirty. There was soap from the previous occupant left balancing on the shower gel in the bathroom. A layer of dust everywhere. Our towels actually had holes in them. The bathroom amenities were removed after day one and never replaced. The toilet roll is in a locked box on the wall and ran out very quickly. And the room was generally not very clean. But most alarming of all was the sticking plasters over the smoke alarm in the room!!! Also the very hazardous disable access from the car park. The front desk staff are extremely unhelpful. Both in person and on the phone. I think they actually hate the public. The hotel has the feel of a budget hotel on the motorway that you stay in to break up a journey. But it is a resort hotel and it is definitely not budget hotel prices , on top of the €240 room rate it is €25 per day to park your car and €16 per person for breakfast. The owners don’t seem to care about this hotel which is shame because it used to be so lovely and could be again. They are selling a book in reception for €50 celebrating 100 years of the hotel. I think they should read their own book and remind themselves of how the hotel used to be.

We had an excellent weekend stay at this lovely hotel in the very chic resort of Knokke-Heist. The hotel appears recently renovated to a high standard. Our room was modern and clean and we chose a sea view. The breakfast was delicious with lots of choice. We ate in the seafood restaurant one evening (expensive but delicious). The sky bar was amazing. All the staff in the hotel were helpful and friendly.

Helaas was mijn verblijf in dit hotel een grote tegenvaller, voornamelijk door de belabberde service. De vriendelijkheid van de receptie, iets wat ik als zeer belangrijk beschouw in een hotel, was ver te zoeken. Bij aankomst werd ik nauwelijks begroet en had ik het gevoel dat ik ze stoorde met mijn vragen. Dit zette direct de toon voor de rest van het verblijf. In de brasserie was het al niet veel beter. De ober leek geen enkele interesse te hebben in zijn gasten, amper een "hallo" kon er vanaf. Deze afstandelijke en onverschillige houding zorgde ervoor dat het hele etentje ongemakkelijk en teleurstellend aanvoelde. Het gebrek aan gastvrijheid heeft voor een groot deel mijn ervaring verpest. Hoewel de kamer verder prima in orde was, kan ik niet zeggen dat het het verblijf de moeite waard maakte.