La Réserve Resort

an Sofie was top ! Service was perfect during dinner at La Reserve, great food and wine thinking about great memories on past experiences. We will certainly be back next year with zorgbeleid.be see you than

This is the only 5-star hotel in the area. I’ve been here several times before. In the beginning, you could overlook the low level of service — you have to give people a chance to learn. But now, a few years later… Some examples: at check-in you get your key and that’s it. Find your room yourself. Hotel information? Absent. Information about breakfast, the spa, etc.? Not mentioned. There is a WhatsApp AI app that always replies “it will be passed on and housekeeping will help you,” but nothing actually happens. The spa is “so well” maintained that all the soap dispensers have been squeezed completely empty. When going for breakfast, please check if they’re still serving eggs. Just because they let you in doesn’t mean the kitchen will still be willing to fry one. Also check if there’s soap before you shower. Ordering coffee at breakfast easily takes 10 minutes. You get the feeling that all staff are friendly but very inexperienced student workers. And when you arrive: the reception is at the back on the right — in case, like many others, you can’t find it. The people at the door only help guests with short skirts; otherwise, they just talk to each other. This hotel is best compared to a TV show where people have to manage a 5-star hotel for the first time. Lots of good intentions. Lots of “sorry.” But honestly, it’s just painful. Book something cheaper nearby and spend the money you save outside the hotel.

A fabulous hotel, where the little things are taken care of, without needing to ask. Super facilities from the design of the hotel to the bedding. A complimentary glass of Ruinhart, probably tells you what you need to know!

overcrowded breakfast area, not enough seats/tables quality of food in the restaurant is very average rooms are not well cleaned nice buggy rental service almost no waterpressure in shower bar has very limited drink offer

This place has been renovated. .It lost all its charm from the past It looks like a luxery dark crematorium Its all about fake.Fake materials, fake staff They invested in the most advanced cameras, permanently controling guests and staff. Its North Korea at the north sea

Super location with great views on the pond. Beautifully redone with luxury touches. Excellent restaurant with a marvelous grand room. Ok fitness room, somewhat small for a new luxury hotel. Nice and big rooms with plenty of amenities. Excellent service. Steps t from sauna to pool had no banister and were super slippery, I had a bad fall and mentioned it to the spa attendants. They were aware and it really surprised me they continued to operate it that way without a warning sign and at least some anti slip materials or cover. That was a very big negative for me which would warrant a zero but I didn’t want to give that kind of rating for a hotel that is clearly aiming to be of at least a Four Seasons/ St Regis standard.