Swiss Star Zurich Airport - Self Check-IN

The hotel is about 20 minutes walking from Zurich airport. Check in is via code after email registration, no staff available. The rooms are large and the bed comfortable for a good night sleep, clean bathroom and good value for money. I would recommend this hotel

We had lots of problems in our room, with a shutter that didn't open, a TV that didn't work, lots of kitchen utensils missing, etc. Unfortunately the staff and the helping desk didn't solve the problem within our 3 days there. A positive aspect is the location (very close to the airport - you can even walk) and the self check-in scheme).

-someone ENTERED my room in morning, while still asleep (without knocking the door); UNacceptable (staff or other people don't know) (safety/security) +looks like newly renovated -getting the key code required various e-mails (automatic registration seemed not to function)

The proximity of the place from airport is so helpful to tourists like us. Highly recommended

Room was clean with a big terrace. Location is perfect for my business trip. Check in was not complicated.

Staying at this hotel was one of the worst experiences I’ve ever had. It started with the lack of parking, which was never mentioned when I booked. When I contacted customer service for assistance, they were completely unhelpful and seemed indifferent to my situation. This left me with no choice but to book another hotel in the middle of the night—at 3:00 a.m., to be exact! Imagine the stress and inconvenience I had to endure simply because of the hotel’s lack of care and professionalism. I absolutely do not recommend this hotel. If you value comfort and good service, look elsewhere!