Hotel Piz Buin Klosters

I can’t rate Hotel Piz Buin highly enough. This hotel is doing an outstanding job in providing a high standard of accommodation in Klosters. The staff are unfailingly friendly and helpful. The breakfast was the best we found in eight weeks of travel. The pool, spa and sauna is spotless and beautiful. We traveled with a friend and we were all given an upgrade on arrival to a large studio apartment with fantastic village and mountain views. The room was so comfortable and the bathroom large and with a bath. The location is central in the village and close to everything. I would stay here again anytime.

If you want a Christmasy Christmas in the snow do not choose this hotel. We were very disappointed. The rooms were nice and large enough but had a hotel look to them rather than a Graubunden Swiss look. The hotel staff at Reception and at breakfast, particularly the women, were very unfriendly and unhelpful. They did not tell us about any of the hotel facilities like the swimming pool or boot room or how to find them. We were not offered transport from the railway station although when we asked about it when we were leaving a week later it was available, like in other hotels in Switzerland and most European countries. When we asked for recommendations there was nothing forthcoming from the women or they said they did not know. Two of them standing together said the same thing-neither had anything to offer as a recommendation. One of the men was helpful when asked about train timetables. What was particularly disappointing when staying at Christmas is that there was really nothing in the hotel to make it feel like Christmas. There was not a large Christmas tree at Reception or in the eating area. At last we found one! It was in a conference type room to the back and side of the elevators where there was no reason to go unless you were looking for something. The room was closed off by conference doors sometimes open, and seemed like a nice room with a fireplace and seating but I do not know, even now, whether this room was generally available for guests of the hotel or was in fact a conference room. In the eating area for breakfast there were insignificant cut out brown trees on a couple of shelves that seemed to blend in so that it was possible not to notice them at all unless looking for Christmas decorations. The eating area was just that. It was a bar and tables which doubled as a bar/breakfast and general dining. There was not a nice separate restaurant to the general bar at this hotel. The food available was unremarkable and nothing special was put on for Christmas dinner. As a result we only had breakfast at the hotel and chose to go to all of the other hotels in the town for dinner. We always wished that we had stayed at the nice hotels nearby where we were dining or having apres-ski such as the Alpina or Vereina hotels! In those hotels it felt like Christmas from the moment you looked at them from the outside to the beautiful decorations outside and inside-it was Christmas. We had superb dinners at these hotels and others including a wonderful special Christmas dinner a la carte that we were hoping to find. If we return to Klosters another time we will know where we should stay.

We stayed during our unplanned grand tour de Suisse . Hotel is newly refreshed, top design, great rooms, original, very friendly staff, good price (at least in June during the week), top breakfast, nice spa, the room touch is really what made the choice difference !!! we go back any times !