Hotel Palais Porcia

All is fake at that place except greed and contempt for the clients. Terrible smell of decline. Clerk made a mistake upon our arrival. Next day the manager try to con us for three times the original price. Only after calling police they reduce demands. Lied through their teeth all the time. Stay away from this place! We can call it the worst experience ever.( We travel a lot all around the world).

The hotel is very old and uncomfortable, lot of noise and dust from nearby and a very poor breakfast- practically you have not what to eat.The employees are unfriendly. All the equipment in the bathroom is very low so if you are 1,62 m or higher it is difficult to use them

We called the hotel to ask for a triple room and we got a quotation of 180€. As I spent a lot of nights there from 2007 to 2014, and I had not slept there since, we decided to give it a go. Once we arrived there the lady at the reception vividly recommended us to put the bikes in the garage (she stressed it four times, four!!!) so, even recalling that Klagenfurt is quite a tranquil city, we decided to do so; also because she stated that we would pay only from 7 on, basically a few euros with the coupon from the hotel. So when we went to check out today the first surprise was that the room was 200 € and not 180€ (207 with the taxes), we told the lady and she replied that we were 3 persons so it would be 200€. I told her about the phone conversation but she said nothing. Once we proceeded to get the bikes from the garage we had the other surprise: it was 11.75€ a piece (we picked up the bikes at 08:15…) So basically we had an unplanned extra of 55.25€ based on a misunderstanding with the lady at the check in. Next time I’ll book through one of the apps now available, so at least the price will be the same at checkout, although I don’t think I’ll be back at the Porcia Palace. That was really a bummer. I would have sent an email instead of this but I couldn’t find an address on line. Definitely not recommended.

Arredamento stile classico, molto curato ed accogliente, molto pulito, parcheggio sotterraneo convenzionato con l’hotel ad 1/3 del prezzo normale, personale molto gentile e disponibile. La posizione è la migliore della città, sulla piazza principale.

Das Hoitel ist vom Stil etwas Besonderes: Seidentapeten, Skulpturen, Spiegelsaal. Man fühlt sich in ein früheres Jahrhhundert versetzt. Die Zimmer sind ausreichend groß, warm,, sehr sauber. Das Personal ist freundlich und das Frühstück hervorragend.