Carmelo Gomez
31. marts 2025
This place was not as advertised on their website or trip.com or ***********. the pictures on the website for the rooms are not what you get in person. Our room was not cleaned it had a very strong mold oder, and the bathroom was not cleaned. The beds were dirty and disheveled. The sink was leaking, the wallpaper was falling, the outlets had no covers, the carpet was sticky wet, and dirty stains all over. I immediately went back to the front desk to turn in my key and check out. I explained to them the room conditions to the supervisor Armando, who put the blame on the cleaning personnel not wheeling to do their jobs. I was denied a refund by ***********. I would never stay here or recommend this place to any of my relatives and friends.
Oversæt