Gilson Hotel

Stayed in a double room for two days. No water bottle and no shampoo ,no toothpaste, no telephone /intercom were provided. Good clean room. Shower tap was broken, cannot adjust the temperature and cannot turn it off, very inconvenient. Because of this, hotel shifted me to another room, bigger room with Shampoo and Telephone Included!! Haha! Two TVs in new room but no remote control provided.

None of the amenities advertised on the website are true, no bars or breakfast available only a bar separately at the front of the hotel. The website needs to be changed

Very close to hull train station and the center of town. Decor is dated but functional. The bath was big and comfortable and filled up quickly. Staff were friendly and helpful and made the stay easy. Staff and location the highlight for me.

Friendly staff, good location and plenty of places to eat near the hotel

OK for 1 night at most Ok Nothing special. Staff looked disinterested and not very knowledgeable on local area. Probably better places to stay locally and for less money. No life in the place wifh a bar that was closed.

On check-in there was a very rude woman trying to attract the attention of the receptionist to complain about so called 'bed bug' which probably didn't exsist because she said they were in the room not on the bed. The receptionist was calm and continued to deal with us, actions that the rude woman accused of being ignored. We had no such experience. The bed was clean with fresh bedding, the floor, not carpetted but laminated was not crawling with anything. The facilities were perfect for our purposes though the shower curtain could have done with a wash the rest of the room was lovely. Spacious, comfortable a welcome place to rest our weary heads. The staff were friendly helpful and caring. We'd stay again. Thank you.