Village Hotel Hull

Staff were more than helpful, very friendly , The room was smart, clean and it HAD A BATHTUB which was amazing! Only an extra £5 to add on the gym and pool pass , which we didn't end up using but it was a bargain .

Really nice hotel, friendly staff that were really helpful. Room was clean. We enjoyed our stay.

Stayed at the village hotel Hull for a work event for 2 nights across 2 weeks. My first stay my room wasnt the best-shabby bathroom with paint peeling off the walls etc, so i requested a better room the second time i stayed. The room on the second occasion was far worse! Mould in the bathroom, shampoo down the wall, toothpaste mark by the sink, bits on the carpet and crumbs on the desk!! Disgusting! It was clear the room hadnt been cleaned! When i complained i was told the hotel was full so i couldnt be moved, i was offered nothing to compensate, they just said theyd let housekeeping know! The excuse was the hotel was undergoing refurbishments! That may explain things being dated but there is no excused for a dirty room. I couldnt wait to leave! Breakfast was also awful...coffee is disgusting...it basically forces you to pay for a costa from them!

The rooms are great The pool is great. But the staff, John and Lydia in the bar and restaurant were outstanding. The food was fantastic but there customer service was really what made it a great experience. Thanks again and we will use village again.

Wonderful newly refurbished rooms, comfy beds, great powerful shower. Breakfast has a good choice of hot and cold food. Good bar service. Location good just off the A63. Michelle and Ian were brilliant, will definitely be going again, great weekend break!!.

First of all I should point out that the title is not a reflection of the hotel overall which is one of my favourites and most regular locations which is why I was so disappointed with the standard of my room on this visit. We had a family room with our 7 year old granddaughter but it was dusty on walls, curtains light fittings and bed head and I don’t mean just thin dust but thick and easily visible but thankfully the bed itself was clean and fine. The bathroom was again below par with no hand towels, mould round the bath and shower and both plug holes full of hairs. This isn’t the standard I’m used to at Village which led to my disappointment. It’s a shame because everywhere downstairs was immaculate, staff were friendly, value is excellent and the breakfast every bit as good and plentiful as usual. This visit won’t put me off the hotel and I’ll gladly stay there again but I think somebody needs to have a word with the housekeeping!

Stayed at this hotel while attending a function.a long way out of hull on a business park. No facilities around the area. Although the hotel was clean and the staff were friendly and helpful if has a lot of facilities like Starbucks, restaurant etc. They let themselves down with the food they provided on two evening. The vegetables were luke warm and very undercooked the desert was bland overall very disappointing The function meal was.not much better very bland and tasteless a real disappointment to everyone. I am sure the Organisers were very embarrassed. I would stay there again but would not eat there.

After booking a after party for my wedding as I was married abroad I had a fair few communication issues and to one point the village gave my personal details to another source who then contacted myself on my personal phone. When I quizzed village to why they had given my personal details out to another source they informed myself they was going to investigate this which I am still awaiting a response to the conclusion of this investigation. I don’t believe they care about this and have no intention of concluding this or realise the seriousness of this. I would not recommend these to another bride

The staff was very friendly and polite. Easy check in and out. Breakfast was really nice ( just missing hot chocolate from the machine ) mentioned this to a member of staff and he went and got me one which I appreciated. Even though the Hotel was going through renovation it didn't disturb our weekend, so much so we are returning on the 25th October with my parents this time to celebrate our anniversary's and my mums 80th birthday.