Premier Inn Hull City Centre

Fantastic staff. Clean immaculate room. Great view . Great value for money. Stupidly booked the wrong date. Receptionist was very understanding and so helpful. No problem whatsoever. Had a lovely stay. Couldn't of asked for anything more. Definitely stay in this hotel again. 10/10

Great hotel, great location, refurbished rooms, more car parking than you can shake a stick at. helpful and friendly manager. One thing that rather spoiled it was the aggressive woman who replenishes breakfast supplies who just shouts out 'excuse me' and barges her way in front of customers. Horrendous attitude. Little things make a big difference.

Went to the deep as a family and stayed at Premier Inn Hull City Centre. The staff were all really friendly and helpful even though they were short staffed and running around. The bedroom was clean but the bathroom was dirty. There was rubbish in the bathroom bin and finger marks on the mirror.

Fantastic hotel! We were a large party of school pupils taking part in a brass band competition. The hotel could not have been more helpful and friendly from the initial booking rooms, allocation on arrival (after 8 hours on a bus) and allowing us to use a conference room to rehearse. All staff with Grant the manager made us feel looked after with the detail to customer care second to none.

So I am sat in a premiere inn, big standard right? I always use prem inn when travelling on business. You know what you get. Clean, standard, comfortable. Vanilla. Usually tended by unenthusiastic staff, probably not paid enough. However, the greeting and friendliness I have experienced here have been exceptional. And the food is probably the best prem inn food I've had.

This tower-style hotel stands out a little in the Hull Docks landscape at the moment, but I'm sure will fit in when other buildings appear. One of the two lifts from the lobby to the reception area wasn't working which made for long trips up and down the hotel with the number of guests, but the brilliant guy on the main desk suggested another lift further into the hotel that saved the day. The walls are thin and some of the other guests chose not to be quiet during my stay. Combined with an old-fashioned air conditioner that would start up noisily at random through the night - I got perhaps a couple of hours' sleep. My fault perhaps - I should have sprung for a higher priced room. The beds in most of the Premiere Inns are uniformly good - though the pillows here were too thin on their own, or too thick when doubled up. To be honest - after 4 hours of no sleep (I could hear not just the tv of the woman next door - but also her loud snoring!), I'd had a sense-of-humour failure and had begun to question my life choices. Breakfast was acceptable. It felt expensive for the quality - but to be honest you'd pay the same pretty much anywhere. I got what I paid for - a basic, clean stay in an affordable, safe hotel near to where I needed to be the next day. I didn't expect a great view from my window - and didn't get one - but I just wish I'd been able to sleep!