Lake Tahoe View Romantic Getaway 250x 2 guest 1 bedroom extra room 150

Would stay here again! Cristina was a gracious and communicative host. We enjoyed our time here very much! Good location, good view, comfortable and clean. Kitchen stocked with lots of basic essentials, like coffee, spices, cooking oils and a pretty complete set of dishes and cookware.

Roof Leaked. Mice downstairs. Wow. Everything looked okay on the surface, but each day presented new disappointments. Entire property needs a scrub down. Walls were dirty. Dishes in cupboards were dirty. We were provided the incomplete codes to enter the property and had to call for additional codes. Hot tub water turned yellowish after first use when jets were turned on and the filter change indicator turned on. Called about the hot tub, was told that the property contact person would contact the maintenance person but not to expect it to be fixed because “tomorrow is Christmas.” Yes, we rented for Christmas expecting everything to work. Never were contacted back. Didn’t get to use the hot tub at all. At this point we realized there was little hope of having any needs addressed so we just gutted it out and finished our stay without bothering to call for help. No one wants to spend their vacation dealing with repairs and broken things. Guests staying downstairs saw mice. Upstairs bathroom in the hallway had a broken shower head, sprayed water everywhere including straight up. Couldn’t use it. On the last day it started raining and the roof started leaking in the living room, master bedroom on the main floor, and probably elsewhere. Literally water coming in through the roof. We called the maintenance person and property management contact and, surprise, neither answered and neither called back. We got out as fast as possible. For the amount of money charged, this is inexcusable.