The Manor Hotel

1) Hôtel avec plein d’ humidité. ( dans les chambres, dans leS douches , dans les couloirs etc). Il est d’ ailleurs abandonné par les clients. Des poussières partout . 2) Une chambre nous a été proposée mais la porte qui donne sur la véranda reste baillante après fermeture, les moustiques rentrent toute la nuit nous piquer. 3) Nous avons décidé de quitter l’ hôtel le lendemain, ils ont insisté pour nous loger dans un autre hôtel de leur choix, une dame chargée des relations clients nous a accompagné , a dit à la réception de l’ hôtel tiers que The Manor paiera tous (chambre + peut déjeuner) pour nous sauf les extras . Nous étions étonnés de la soudaine bonne intervention. A la fin de la location, ils nous ont appris que nous devons payer nous mêmes car The Manor leur a dit que nous n’ avons qu’ a payé. nous même. Nous devrions donc payé une deuxième fois sinon bloqués. Conclusion : Hôtel à fouir

found this place online ,was looking for aplace to stay in Kigali traveling from abroad. I was not disappointed when I got there. What an amazing place. The location is perfect with the Best Views I ever seen . Asked our room to be upgraded to a room with a view and balcony and got it striaght away. Rooms are super clean . Most comfortable bed I hve slept in , the pillows are so fluffy u just don’t wanna wake up . I was looking for the gym and pool and was not disappointed gym equipments work good and the pool is good since for a swim. Kids friendly if u hve any . Chief Simon couldn’t do enough for us , requested katongo for breakfast which is off the menu and he delivered, very polite and friendly chief made us feel at home. I had massage on dialy basis on visit , most amazing massage I hve had in long time I just kept goin back for more , To be honest all the staff are amazing couldn’t do enough for us . I highly recommend this place and will definitely be back . Thanxs so much . God Bless . Ms Joy

The ambience is another level . The Kenya counselling and psychological association association workshop went on well here. The environment is just amazing. The people are so friendly as well as the food. Would love to go back again and again.

The services were slow at the start great thanks to desire. He did did smoothen most of the stays while at the hotel. The recommendations to David and Simon was superb. Great chefs and very recomendable. The food and service were okay though more communication when it comes to certain maintenance that might delay would be better. I will definitely be back some day. The Italian menu isamazing

I was here for a vacation late September. The hotel is in a great quiet nice place closer to the airport. The service is recommendable. My room had a balcony with an amazing view of Kigali city. The rooms were clean and comfortable with a mini bar that I loved. Ohh the food is amazing especially the Italian and Indian. Hope to be back again

I had a pleasure of staying at the Manor hotel with friends, I must say the staff was welcoming and attentive ensuring a smooth check in process. The room was beautiful, clean and comfortably. I liked the great views of the hotel. I loved the food and the variety of different dishes. I highly recommend this hotel!