Hemingways Retreat Kigali

This is a beautiful hotel with superior staff that excels at service. Each staff member was quick to smile and respond to our every need from the front desk to the cleaning staff. The rooms are spacious with a front and back balcony and amazing outdoor shower. We were there with friends and stayed in rooms 5, 6, and 7 and all rooms were perfect in every way. They even had a birthday cake waiting for one of us when we checked in on her birthday. If you have the opportunity to stay here definitely take it. Our only regret is that we weren't there longer.

I took my mother to The Retreat to celebrate her 70th birthday, and it turned out to be one of the most memorable experiences we’ve ever shared. From the moment she stepped inside, the care and thoughtfulness of the staff were incredible. The welcome drinks, the kind smiles, and the way the team seemed to anticipate what she might need made her feel at home right away. We stayed in one of the pool villas, and it was exactly the kind of space I had hoped for her. The villa itself was beautifully designed, private, and peaceful, with a heated pool that became her favorite place to relax. She spent hours resting there, and it gave her both physical comfort and the mental calm she needed. As her daughter, watching her feel youthful, light, and excited again was the best part of the trip. We had lovely conversations around the exquisite desserts and she took me back to my childhood; everything we had survived. What a fighter that woman! The Retreat delivers more than comfort creates an environment where body, mind, and spirit all feel restored. Everything, from the design to the service, seems set up with that purpose in mind. I am deeply glad that this was the place where she celebrated such an important milestone. It was a stay that honored her, gave her joy, and left us both with lasting memories. For anyone considering a visit, I would recommend it wholeheartedly.

Beautiful service from the entire team, in particular from Ange in the restaurant and a wonderful back/shoulder/neck massage from Jeanette, it was incredible!