Dmall Hotel

A very ideal place, you will love it. My second night, awesome so far.

挺不錯的酒店

We booked this room just for an evening, so that we could have a few hours rest before our 1:30 AM flight. They provide complimentary shuttle service to the airport, which helped us decide on this hotel. It doesn't feel like a conventional hotel - but served the purpose for us. Staff was fine. The room, though on the small side, was tastefully decorated and had everything we needed. Some parts of the wall had wallpaper/ paint peeling off. The bathroom was small and the shower temperature was very challenging to manage. They provided robes, slippers, blow dryer, iron, clothes steamer - all that in a small space. Bed was very comfortable. There was a coffee pot also. They have a cafe on one of their floors and a Chinese restaurant, where we ate dinner, which was reasonably good. Their outdoor seating had lovely view of the city. We also shopped for a few snack items at the supermarket next door. I wouldn't stay here if I was on a holiday, as it felt very impersonal, but it's perfect for a short stay.

My uncle booked a 10 days double room at Dmall Hotel in Kigali. Upon arrival the room was horrible not cleaned up whatsoever. He decided to cancel his stay next morning and management made him pay for the night. Extremely unpleasant and unprofessional staff.