River Run Village by Keystone Resort

River Run Village is an amazing location. We stayed at the SilverMill Condos. The condo itself got the job done. Plenty of space for two adults and two children. It was very clean and well kept. Some things were a bit outdated in our particular condo. The mattress was definitely old and uncomfortable. The stovetop took a while to heat up food. One of the four burners didn’t work. The hair dryer in the bathroom didn’t work. But, overall, it was a comfortable space to eat, sleep, and relax. I would definitely stay in River Run Village again.

Great location and amenities, just had a lot of elevator issues while we were there. They’re in the process of repairing but it made it difficult to lug gear, otherwise can’t beat being steps from the lift and anything else you need!

Worst customer service. Check in was supposed to be at 4, but wasn’t ready. I tried asking for a discount or late check in for the inconvenience, but all they offered was a bottle of wine. Had to drive back to reception which is at a different location to get keys for a different lodge location. Tried to cancel through both ******* and their customer service, but neither would refund us. Just got into the room at 6P. Called our credit card company and they said we could dispute the charges, which we will be doing. ******* was horrible, and we will never book through you again and advise others to do the same. When I asked your customer service about their liability for check-in, they said they had none.

The place was fine and what we expected. The issue is the check-in process. You can only pickup your access to the property after 9am. As a group that was coming from Denver and wanted two days of skiing, it defeated the purpose of ski-in/out bc the property management office is 2 miles away from the resort. This meant after the day of skiing, we had to load up, drive the 2 miles away to pickup our keys, etc. then head back to the resort to park and unload. Further, the parking pass expires when you checkout at 10am, which means you need to load up, move to some other parking location, then do your day of skiing.

Loved the convinence of the property but, upon arriving to my room found lights in the kitchen to be inoperative. Multiple blinds broken and cracked and not well working at all. Booked this room for 2 and recived 2 body towels and 2 hand towels, when i asked for extra towels i was advised i would have to pay for any additional towels. Then we proceded with our stay and every time we went to the hot tub there were no towels and looked like someone had came to pick up dirty towels and left the bags there thr bags were there for all 4 nights of my stay as well as no towels were stocked. It was listed there wasa bbq grill and we then gound out this was not true. I feel this place was very over priced to not have things like lights and blinds working as well as having to pay for additional towels when we are staying for multiple nights. The convinece was the only good thing

My husband and I were in town for a wedding up in A-basin. This was the perfect size unit in the perfect location! We loved River Run Village and how close everything else was! We would definitely stay here again!