Michelangelo Resort

When we arrived we was greated by a very rude staff member then waited over 5 hours to be shown our room which we paid over 200£ extra and was basically shown a dirty prison cell and told it was there luxury room. Then had to argue for 2 hours to get our room changed which was barley better than the room we where in.. but we had been waiting 7 hours to get into our room which was a1 0 minute walk from the bar and the restaurant which was not worth eating at or drinking at such a disappointment

My Daughter and I have just returned from a 5 night holiday at the Michelangelo Resort and we wish we were still there. We chose this hotel as it we were looking for a relaxing break but not too quiet and that was what we got. We read the reviews and although it classes itself as a 4*, Easyjet Holidays rated it as a 3* so we didn't expect anything more. Although, I would say the friendliness we received was 5* We had a lovely room overlooking the Tortoises which was an added bonus. The room was spacious with a double and single bed for us. The room may have been a little outdated but it was cleaned to a high standard with fresh towels and bedding changed 3 times during our 5 night stay. The room also had AC and a small fridge. On our last day we didn't need to leave the hotel until 7pm so we asked at Reception if it was possible to keep our room later, and to our surprise we were able to keep the room until 6pm for just 30 euros. (please note that recpetion only wanted cash for the tourist tax and for our late check out) There is an atm just a 3 min walk up the road if you need any cash during your stay. On two of our evenings we took the walk into Kassiopi Town after dinner. It only took us 10 mins. Once on the main road there is a pavement all the way. The town is lovely with many shops, cafes and bars. It has a picturesque harbour with views of the Albanian coast in the distance. On both evenings we ended up in Illusions Bar (not to be confused with Illusions Kitchen Bar, although that did look like a lovely place to eat overlooking the harbour) Illusions bar was lively with a variety of sports chanels being shown. They had quizzes and Karaoke nightly and plenty of dancing. The staff were friendly and it's open till late. Definitely a bar for all the family. In the write up of the hotel it mentioned entertainment and listed several sports available but it did not mention that there would be 2 resident entertainment guys, Rodrigo and Jodi (Hello :) ) who laid on activities 6 days a week ranging from Yoga, Aqua aerobics, Water Polo,Water Vollyeball, Table Tennis, Boules, Darts etc. They are a credit to the hotel and got you up participating in the activities but left you alone if you just wanted to relax. Music was played at the main pool but you could choose one of the smaller pools if you wanted to relax in peace and quiet. They also held a mini disco for the little ones in the evening and then held Quiz nights, Karaoke, BIngo by the pool later. They deinitely made our stay more enjoyable! Christos behind the bar and all the restaurant staff were polite and friendly and worked really hard all day. The food in the buffet restaurant was fine, a little repetitive but we always found somthing we liked, again we had not paid for a 5* hotel. A special mention has to go out to the young lady who made all of the desserts for lunch and dinner, they were delicious. Very talented. At lunch time we mainly chose to eat from the snack bar rather than