Comfort Inn & Suites New Orleans Airport North

To start with the positives: This is one of the few airport hotels with free shuttle transfers which worked well. The room is large and as per the pics, with comfortable bed. Negatives: The hotel "lost" my booking. They said they tried to call me with no answer because my phone was switched off, but when I suggested this may be because I was flying the receptionist said "No...you had switched your phone off". Quite a strange answer & attitude to a guest. She "rebooked" me and I ended up paying more then my original booking price. I stayed two nights, and throughout my stay, I had ZERO TV connection. I told the receptionist, and she (a different receptionist to check in) didnt seem to care at all !! ("it probably needs rebooting").....but despite being told someone would attend to it, nothing was done. For the money I paid, having no TV is ridiculous. Minor issues.....no handle on the shower tap, nowhere to hang a towel in the bathoom (there had been something on the back of the door, but was missing). Despite being listed on the amenities, there was no fridge. (just a gap where it should have been.) Overall, for the money paid, a very disappointing stay and will definitely look for other options on future visits.