Mains of Taymouth Country Estate Gallops Apartments

Stayed at Granary court for 1 week over the New Year period. We had a number of issues with the house which I reported to reception. Firstly you don’t get access to the property until 4pm to allow them to do there final checks yet when we entered the house the radiator in the main bedroom upstairs wasn’t working, the toilet off the utility room locking mechanism left a lot to be desired, the upstairs shared bathroom has a toilet with half a flushing button and the inside shelves in the wardrobes and bedside cabinet hasn’t seen a duster in a long time. We also discovered a cob web above the cooker and generally not very clean. The heating and hot water stopped working twice, the ground floor kitchen is very cold as the doors have drafts! Hot tub need some maintenance as not working at capacity. Beds were comfortable and kitchen area was well kitted out. Over priced in my opinion for what we got and the issues we were faced with. I think you need to revisit your entry and exit times for all properties and rethink the need to stay for 1 week over the festive period.

Another perfect stay at Mains of Taymouth. Since our first visit in 2014 we have been returning several times a year every year. The location and standard of accommodation is hard to beat. The staff are extremely friendly and nothing is ever a problem. Highly recommended!

Been coming here for years & had a good experience. Recently came to stay myself with my dog, there was a crash on Loch Lomond & the road was closed. Phoned to advise I wouldn’t make it & if they could offer a refund due to the circumstances which they wouldn’t. Travelled through Balloch to get to Stirlingshire to try reach Kenmore. A two hour drive turned into a five hour drive with no idea where I was due to road diversions & closures. Ended up calling it a day & drove home. They offered me to come the next day and stay an extra day which I couldn’t do due to work commitments. Phoned numerous times awaiting a phone call back from the manager who never phoned me back at all. Then sent an email of their terms & conditions which is fair but due to the thousands of pounds I have spent on their property, I am shocked at how little they helped me. £500 gone for nothing, not to mention the fact I booked my stay the night before. Absolute greed & will never return.