Hotel Vitality Terminus

Worst experience I ever had in a hotel. We booked this hotel as a group of colleagues, the booking was confirmed but at the time of checking in we found out that 4 people from our group do not have rooms, without being informed at all and without the manager who didn’t took the effort to show up and solve the issue. We were proposed to go to another hotel but after a long day of work we were looking to get some rest for the next day and not to manage additional logistics of another hotel that is far away. The food was not good, the salmon was really overcooked. And they mention that they have parking but they only have a line that can fit max 5 vehicles. The staff were nice and it was not really their fault, the management of this hotel is not serious.

Overall, the hotel was fine. I asked for cleaning of shirts. However, the hotel did not provide the shirts on the time line they promised to do. Since I had to leave the next day, the front manager asked for my address. After weeks they told me via email, that they will not send the shirts. After two months, I am still in disussion to receive the shirts. Unbelievable!

Hôtel très bien placé. Excellent accueil. Chambre fonctionnelle, propre et confortable. Petit déjeuner varié et bon. Le restaurant de l’hôtel Le Piano est excellent également. Le responsable, le serveur et la serveuse très accueillants, souriants . Cuisine goûteuse et copieuse. A conseiller sans hésitation.

Service au niveau. Les hôtes de réception serviable pendant la journée et même la nuit on a passer la nuit du jeudi 02 février. La demoiselle été très gentille et serviable bon courage pour toute l équipe Suite propre hotel simpa un problème de stationnement

Tornato in Marocco dopo 1 anno al Terminus…. Ottimi miglioramenti fatti nella struttura con servizio dei ragazzi come sempre impeccabile… accoglienza alla reception sempre al top, cordiali gentili e professionali..ci vediamo alla prossima… grazie

Déjà fait deux fois, on préfère dormir là qu'à Rabat qutte à faire un peu de route.Réceptionniste à l'écoute .Chambre et literie impeccables.Buffet du petit - déjeuner exceptionnel , jamais vu ailleurs.