Mondior at Emperors Palace

This review is the same as everyone else--rooms are tired but clean (and noisy), sinks don't drain in bathrooms, everything smells a little smoky, but I am underlining a few things for western travelers--the service is SLOW (all caps) and I would say 'not enthusiastic' instead of downright frosty...that is food service and front desk (we developed a healthy fear of asking for help at the desk). The food in the food court is a mixed bag but avoid the middle eastern place (I watched an employee wring the floor mop with her bare hands and then prepare someone's bowl of food from the line). Casino was fun for an hour and the other restaurants treated us well. Conference facilities were solid.

We were visiting a hotel for a work trip for one night. We had burgers for supper at the hotel, and it was perhaps the most disgusting thing we've ever eaten. The beef patty was like boiled and completely raw. We called the waiter and their supervisor, who brought the burgers to the chef, who admitted that the food was raw. They tried to offer replacement food, but our appetite was gone, and we said we wouldn't continue eating at that restaurant. We also stated that we wouldn't pay for the food, at which point they started insisting on payment for the requested Coca-Cola and Sprite. As I'm writing this, I've just thrown up the burger and I sincerely hope I haven't contracted a permanent intestinal infection, for example. Also during the vomitin, the housekeeping comes inside, even Im yelling that please don't come in. Absolutely horrifying place, I cannot recommend it to anyone!

We only stayed one night whilst waiting for another flight. The hotel is in a complex which clearly models itself on Las Vegas. The room was dreadful. It was small. There is no double glazing and it is situated next to a busy motorway so was extremely noisy. The air conditioning did not work-despite contacting reception and maintenance attending twice it still didn't work The fridge didn't work The bedside light didn't work The breakfast was excellent though. I definitely would not stay again!

Mendior at emperors palace L’hotel è situato a qualche km dall’aeroporto (circa 15 min di navetta o taxi) e fa parte di una struttura con 4 diversi hotel. Struttura datata, reception e in generale servizi non molto efficienti e disponibili, pulizia così così , Wi-Fi poco efficiente, camere con letto comodo, ma ho dovuto far cambiare più volte le chiavi perché non aprivano. ascensore lento, colazione abbastanza valida bei prodotti, servizio un po’ lento . La navetta gratuita verso l’aeroporto parte ogni 30 min. Una valida soluzione per una notte di passaggio a Johannesburg pur se non rispetta a mio parere le 4* di categoria.

We stayed here as part of a large group and spent just the night here to take a flight out of Johannesburg on the next day. The hotel rooms were spacious and well maintained and we regret not having to spend another day here. It is part of a larger resort and there are many interesting eating joints and casinos right next door. It was beautiful and we enjoyed walking around them under the canopy with the artificial sky design.

We did not have any problem in this hotel. Quality - service- breskfast- free shuttle.. without problem..Location is good , near to airport, around the hotel there are casinos, all kinds of restaurant etc.. if i come again i would stay again