bigBOX ALLGÄU Hotel

Room a bit small, clean and new facility. Breakfast is very nice

1. 電視櫃包邊凸出來容易碰眼晴. 2. 行李台凸出來容易碰到膝蓋. 3. 過道太小太小了，站起來都困難 4.從洗手間出來架子很容易撞到眼睛

環境清凈，食物好吃

We Really Enjoy Staying Here-But…… Have stayed here so many times and have had brilliant service so it was a shock that checking out this time was a bit of a nightmare. We were just leaving our room at 11:08 when the phone rang, it was reception saying we were late checking out. Clearly stated on my reservation was noon. Arrived at reception and tried to explain why we didn’t vacate before 11:00 to be told that I was wrong and that check out was 11:00 See attached photo as proof. Not only did they mention a payment for late check out they then tried to charge me for the room that had already paid for when I booked. I understand that confusion happens but please address it with more consideration of your guest. Also please get some firmer pillows. I ask every visit. Still a fab hotel, all the other staff we’ve ever encountered have been courteous and accommodating and you always offer the best breakfast.

Very good hotel close to city center Very good hotel with easy parking close to hotel. Also witjon walking distance to city center. Clean, fresh rooms, feels new and in very good condition. Good breakfast and nice evening bar and restaurant.