Swandor Hotels & Resorts - Kemer

Perfektes Hotel! Der Pier ist wunderschön, das Essen ist köstlich und das Personal ist ausgezeichnet. Ich kann es nur empfehlen.

Harika hizMet harika otel tertemiz ve eğlenceli

The VIP ******* benefits didn’t work so that was a waste of time. Don’t believe anything that’s on the ******* website. I tried to reach out to ******* but that didn’t work. The chat bot is a waste of time and no number to call. The hotel was very busy, crowded and noisy. Meal times were almost dangerous with guests walking around with plates of hot food and loads of congestion and bottle necks and queuing. There was little choice on food, especially for veggie and pescatarian options. The kids club was fantastic, best we’ve ever been to. Kids club staff were great. Bar and Restaurant staff were on the whole poor. The beach pier bar staff would sit down on the floor to hide from customers, even when there were long queues. Expect to be ignored when you are waiting for service at the bars. The comfort duplex room was good for a family of 6. Which is quite hard to find. The pool area played awful music (same 10 euro pop songs on repeat) really loudly for the whole week. The entertainment programme was confusing and badly communicated. Staff didn’t know what was happening. The music continued until midnight and kept us awake. There were a lot of Russians who were intent on drinking as much as possible. Drinking games and bar pong shouting shot shot shot shot in the pool bar at 11am in the morning! Then there was a fight in the car park in the evening when we were there between the same Russians. It was a very strange atmosphere. I wouldn’t go back.