Hotel Spiti Heritage

They hotel stay experience from 27th September to 29 September was very Good. Rahul and Sachin and all other staff were very courteous and Helpful . We recommend to stay in the hotel. Location of the hotel is very good. Rooms are well maintained Clean and very friendly environment

The location is beautiful, the route a bit off the track. But that day, when we were there, a party was scheduled for the next day, and we didn't have much service as there are only 2 guys handling the place. Over-all, a pleasant place, but can't rate the service.

We stayed in the hotel for 2 nights on 6th & 7th July 2023. We had booked 2 rooms for 2 families. The hotel was good, rooms were clean and the hotel staff were very friendly. The breakfast was simple and we opted for Bread toast / Poha (which was yummy) / Paratha. Could not expect more in a place like Kaza. Overall, nice hospitality. We travelled to Chandratral from Kaza and were expected to stay in Chandratral for 1 night and move on to Keylong. However, due to unexpected heavy snowfall, we were stranded in Chandratal for 5 days and once the road clearance was done, we return to Kaza since the road to Manali / Keylong were still blocked. Upon return to Kaza, we did not spend time looking for another hotel and checked in into Hotel Spiti Heritage. We were surprised when the hotel staff mentioned that they will not charge anything from guests returning from Chandratal. Nice gesture....

Excellent service & specially Rahul negi, bagaram are very good in service & food is also good and very finest hotel in kaza, spiti valley & faced a bit breathing issue in spiti , people should be ready to face it

The room size was small. There was very poor lighting in the room even in the superior room. There were just two white bulbs hung. Complementary breakfast had only pratha and poha. Even for dinner the complete menu was not available. They gave us only a few options to select saying that their kitchen is busy with other rooms order. Even a complimentary mineral water bottle was not provided. Housekeeping staff was reluctant to climb three floors to come to our room. Not recommended to stay at this high price with such basic amenities.

Standard rooms have no standard. Door locks broken. Window does not have insect nets. Balcony door had no lock