Safari10195065136
23. april 2024
This was my second visit to Akagera National Park and on the previous one, some 10 years or so ago, I stayed here as the NP opened up. It was 'nationalised, then and the service was as expected rather disorganised and haphazard with staff unaware of their duties and management inefficient. Reminiscent of the old Soviet style. So I was looking forward to see what had changed. Brighter booking system via a chain booker helped and after a false start the booking was as I required. 3 rooms on the balcony floor, first in English, 2nd in 'American'. Strangely and disappointingly there was not the usual concessionary price for East African Citizens which I queried to no avail. Possibly associated with South~African ownership? OH well. we had booked and documentation went well. We arrived to find the building a bit brighter and polished and the reception was excellent and a foretaste of what was to be the norm during our three night stay. Our rooms were together on the same corridor but not adjacent so no grumbles there. They were roomy and comfortable with a nice bed, a balcony with reasonable view to the lake in the valley below, and all modern conveniences. Swimming pool in the spacious grounds and adequate car parking in marked out areas. (This was odd as the 'details on booking said no private parking which had concerned us). Plenty of bars both inside the main building and elsewhere such as the swimming pool. Attentive service at all outlets. Meals such as dinner and breakfast were buffet style although the wait staff would bring dishes such as freshly cooked eggs and pancakes at breakfast to our table. Wine and beer at dinner too. The restaurant was noisy with some ill behaved guests to the discomfort of other diners and the staff offered us special service in another room on the final evening which was nice but why the heck did they just not tell the culprits to behave properly or throw them out which is no less than they deserved? Overall we enjoyed our three night stay and seeing the improvements.
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