Shell Vacations Club Kauai Coast Resort at the Beachboy

Price matched request was ignored by Trip.com even after repeated email with the evidence where the other booking site showed lower price vs the price that i booked a week prior. After calling to the hotel manager Jennifer to request for assistance and follow up emails, there is simply no responses back. Very disappointed on the outcome where the advertised price match promise is just a gimmick

Absolutely amazing. I could not recommend this place enough. My husband and I have stayed at several resorts, even all inclusive resorts, and this place exceeded our expectations. Quiet, safe, walkable to a lot of shops. ABC store right across the street. Lots of good & coffee places within walkable distance. Resort also has their own coffee daily and a 24/7 gift shop for smaller items. Beach you can swim at if you walk one minute on the walking path. Staff was excellent and helpful for all of our requests. Pool bar closes early, but it’s Kauai everything closed early. Central to both sides of the island so it’s about 40 minutes to popular destinations on both sides of island. Rooms are very spacious, and highly recommend booking one with the kitchen. Staff kept the grounds very clean.

First of all, we really liked the location of this resort and the property itself was really well kept and beautiful. However, the particular room we were assigned (#3109 in Canoe building) was not great. When we first entered the room we were welcomed with an overwhelming pungent odor of mold/mildew/mustiness. The front desk was contacted and they replaced the air filter and put an ionizer in the room while we were not in it. This did help the smell decrease over time, but it was very apparent that the staff knew this was an issue with our specific room. I'm not sure why a complete remodel/overhaul of this room in particular is not being done to alleviate this known issue (the smell was really bad inside the dishwasher so that may be the culprit). There were some other issues with the room such as the closet door in the twin bed room was wonky and the door of that same bedroom would not stay open unless propped. Otherwise the Coconut Marketplace right next door was a really nice to walk around at and the location on the island to get to both sides pretty easily was also a bonus. The Lava Lava Beach Club at the property right next door was a great place for dinner!

A perfect location in Kapa'a For my short visit to the island the room was perfect. The staff were helpful, professional and addressed my needs in a timely manner. The facility was clean and welcoming. I enjoyed the amenities and the close location to the beach and Coconut Marketplace. Being in Kapa’a made visiting my family very easy. I will consider returning to Kauai Coast at the Beachboy.

Good location to travel north, south, and west of island. Coconut marketplace covenient for dining options. Rooms are outdated, musty smell maybe due to humid weather and AC in rooms but nonetheless still smelled not sure if common issue with other places on island and we did encounter a cockroach during our stay. Nice path way to walk through nearby and Lae Nani beach is walking distance too.

Wonderful stay. Great staff. Right on the beach. Amazing restaurant. Outstanding male bartender. Highly recommend