Hotel Anand Castle

Stay was comfortable & room was good & can be improved further regarding service. Food was good, location was good near station.

Great stay at anand castle– excellent there management & service and atmosphere. Clean room, stunning views, and top-notch amenities. Our stay in Anand caste was an unforgettable experience; the rooms were spacious and clean, with amazing views.hospatility

My recent stay at Hotel Anand Castle was an utterly disappointing experience. I booked a room per night, expecting a decent level of comfort and service. However, I encountered a series of issues that severely impacted my stay. * Subpar Accommodation: The room itself was in poor condition. The toilet seat was broken, making it uncomfortable to use. The bathroom was cramped and lacked adequate space for bathing. The washbasin was disproportionately large compared to the bathing area, further hindering movement. * Poor Food Quality: The food served was of extremely poor quality. The buffet, which was the only dining option, consisted of a limited and unappetizing selection, including poha sandwich and aloo puri. * Rude Staff: The hotel staff were consistently rude and impolite throughout my stay. Their lack of professionalism made the experience even more unpleasant. * Unhygienic Conditions: The room was not clean. The bed sheets were stained, and the water supply for bathing and washing had visible muddy elements. The tea kettle in the room was also not functional. * Technical Issues: To add to the discomfort, the jet water in the toilet stopped working mid-use, causing further inconvenience. Overall, my stay at Hotel Anand Castle was a deeply unsatisfactory experience. The subpar accommodation, poor food quality, rude staff, and unhygienic conditions far below the expected standards for a hotel of this price range.

My recent stay at hotel anand castle was an utterly disappointing experience. I booked a room for per night, expecting a decent level of comfort and service. However, i encountered a series of issues that severely impacted my stay. * sub-par accommodation: the room itself was in poor condition. The toilet seat was broken, making it uncomfortable to use. The bathroom was cramped and lacked adequate space for bathing. The washbasin was disproportionately large compared to the bathing area, further hindering movement. * poor food quality: the food served was of extremely poor quality. The buffet, which was the only dining option, consisted of a limited and unappetizing selection, including poha sandwich and a loo puri. * rude staff: the hotel staff were consistently rude and impolite throughout my stay. Their lack of professionalism made the experience even more unpleasant. * unhygienic conditions: the room was not clean. The bed sheets were stained, and the water supply for bathing and washing had visible muddy elements. The tea kettle in the room was also not functional. * technical issues: to add to the discomfort, the jet water in the toilet stopped working mid-use, causing further inconvenience. Overall, my stay at hotel anand castle was a deeply unsatisfactory experience. The subpar accommodation, poor food quality, rude staff, and unhygienic conditions far below the expected standards for a hotel of this price range.

Initially, i was given a room that lacked an electric kettle, and the telephone was not functioning. The reception staff had to call me on my mobile phone. Additionally, the room hadn't been cleaned properly, and the window was broken, which made the room quite cold. The next morning, i reported these issues to the staff, and they promptly moved me to another room that was much better and equipped with proper amenities. The staff is well-behaved, and the food is good; however, room service is quite slow. The mosquito was also present in the room.

If you are on a family holiday and looking for a hotel for night stay only, then you can go for this, location is great, best part is you can get kashipur specific food like - singhara kachri and khasta kachori at walking distance. As far as hotel services are considered, they are okay, complimentary breakfast was good, cleanliness and higiene could be improved, services are not one of the quickest. Overall a decent stay