Mountain Hotel Luis

New, clean and very beautiful hotel with nice spa and good breakfast - props to the owner(s) and the designers. Downsides are mainly staff related: - Hotel manager who on day 1 makes up rules to try to charge additional expenses to which I did not consent to, which then generate an overall negative energy for everything else - People working at the reception who obviously do not qualify to be receptionists - generally, the staff working in the hotel are not trying too hard be polite or helpful - room cleaning is not daily, which must have been the case for the price paid (almost 500eur/night for 2 people in medium apartment) There are definitely hotels in Austria with better value for money, but this hotel has very good potential if staffing situation improves.

Amazing hotel. We(group of 7friends) had a fantastic stay at this hotel! It is new, modern, and beautifully designed. The spa area was truly amazing, with a relaxing sauna and a wonderful warm outdoor pool. The staff was exceptionally friendly and welcoming, making our experience even more enjoyable. We would love to come again and highly recommend it to anyone looking for a relaxing getaway!

This was one of the best stays i’ve been to in a while, room was huge, clean and with a beautiful view of the glacier, spa was also a wonderful experience, especially the outside pool. Unfortunately i can't give 5/5, mainly because one of the breakfast staff member was very disrespectful for absolutely no reason, and i think that he should work on it, but overall it was a great experience.