Hotel Zhero - Ischgl/Kappl

有一個很棒的團隊，熱情、友好 充滿活力！

Had stayed here last year with a group of friends. Liked it so much that I came back with the family. This year the stay was even better. First of all the staff is super friendly. They make you feel welcome, they take care of you and your family and they really go above and beyond to make your stay as good as possible. The rooms are great. All the materials are of high quality. No comprises. Nice bathrooms, great beds, and also the sheets are superior. And, we got an upgrade for free. That was a pleasant surprise, particularly as we now were able to give our two boys a separate bedroom. At the risk of being too complimentary, everything about our stay was the best. Breakfast nice, fresh products, just the right amount of attention. Price-quality wise the guests are really winning in this hotel. We rented our ski's there, arranged the ski passes with them, and all was done in a smooth and easy way. Top ski materials. We enjoyed the spa, the pool. We will definetly come back. One comment I read somewhere else I can confirm: it's warm in the hotel. But as outside there is snow and ice, that is really nice. Oh and finally, a shout out to Oskar. Great guy who helped with a lot, including the charging of our electrical vehicle.

Not recommended Not for families, strange people for a family trip. You feel quite uncomfortable. … Staff was not well trained. The room was quite cold( we had the presidential room, which indeed had a great design, spacious, but cold), and the lights were not enough. A kind of dark atmosphere everywhere. For us it was not very warm.