Gæstebruger
1. marts 2024
I chose to stay here because I was going to a concert at the T-Mobile Center and didn't really want to have to drive somewhere else after. Indeed, it was SO convenient! This was a bit of a splurge for me, but I was looking forward to a fancier experience. It is the nicest hotel that I've stayed in, and I felt underdressed walking around the hotel in jeans and a band t-shirt, lol. The main reason that I wouldn’t stay again is how uncomfortable the bed was. It felt hard as a rock. I have an extra-firm mattress at home, so I doubt it was just too firm. The 4-year old Sealy was probably just lacking the support needed for a 250lb person and may well come off as soft to a lighter person. Amenities: When I arrived, at 6:30pm on a Friday, the valet had run out of spots. They pointed out the garage across the street, which turned out to be somewhat of a nightmare. (Seriously, DO NOT PARK AT THE WALLSTREET TOWER GARAGE!) I did get the impression that it was unusual for valet to run out of spots, but I stress out over parking and probably wouldn’t have stayed here if I’d have known it was a possibility. Room service said available until 11pm, and dinner showed as available when I tried to order, but I couldn’t actually order anything, even a grilled cheese, at 9:20. So I ordered breakfast for the morning instead. I ordered for a window of 9-9:30 and apparently they tried to deliver it early, while I was briefly away, and have no procedure to notify guests of this. I called at 9:30 and they didn’t answer; it went to Guest Services, who explained and transferred my call back to the kitchen, but they didn’t answer again. So enjoying room service remains on my bucket list. Room Notes: I was initially annoyed that the light switch only turned on the entryway lights, as I manually turned on the other 4 lights one by one. But the sconces by bed were full-range dimming, so that did make sense. The illuminated, magnifying make-up mirror was a nice touch. There were also 3 large mirrors, in the bathroom, entry, and bedroom. I didn’t personally find that to be a plus b/c I was caught off guard by the sight of my haggard self several times. But it probably does help the room to feel bigger. Outlets/Ports, not including bathroom: 9 outlets (including 2 on cabinets on either side of the bed and 3 at the desk) and 6 usb ports (2 on either side of the bed and 2 at desk). Had a wall plug close enough to the bed for a cpap machine. The bathroom door was a nice sliding barn door. I do not know if it is the same in the doubles rooms, where I’d find that less than ideal. The clearance around the commode is kinda tight if you are an obese woman trying to change a tampon. Misc: It seems minor, but I appreciated the 2 free bottles of water in the room. There is a little designated smoking area outside, which is easily accessible yet out of the way of non-smoking guests. One of the front desk attendants actually walked me out to it, when I asked about it.
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