Hotel Katson Castle Dharamshala

worst experience.... No Hot water.... No cold water.... No Room service.....No verity food... only 2 Veg, dal rice salad & sweet .... basic 2 star hotel menu..... No management...... unprofessional hotel Pathetic & worst Only location is Good

Our stay here has been exceptional. Scenic beauty coupled with gracious service and plush rooms. Highly recommended.

Hotel view is very good rooms cleaning is very good room service is good. Staff is friendly and cooperative. Specially thanks to Mr Manish gm and abhishek manjeet navu front office team kanchan nittu sumitra kajal thankyou ti all team members

Amaging location in the mountians of dhuladhar rooms are clean and good hospatility provided for us staff is very coprative and helpful mr abhishek sharma is very helpful person and food was amzing mr raman chef provided us a very teasty food ...i was a great memory .

The room we stayed in was good and very comfortable. The staff here are very friendly and received us with a smile. Mr Atul and Mr Nabu is very efficient and very helpful. I loved my stay here and would recommend everyone to come and stay at Katson Castle.

Katson Castle - booking for 2 nights for 2 rooms - AVOID! SHOULD BE DELISTED AND FSSAI NEEDS TO TAKE ACTION! Rooms were not ready even at 2:45 PM, then they gave one room AC and one non-AC, one with valley view and one with mountain view at around 3 PM. Finally sorted out rooms after arguments with staff at around 9 PM. They finally gave me their so called suit room (but see the view outside of the suite room door). In between, Manager Mr. MANISH THAKUR offered complimentary coffee due to all these problems but it was the worst thing to do. Coffee was served with cockroaches in it (I, a vegetarian person, had already had half cup of coffee, by the time I noticed it!) Wanted to reach out room service. But phone was dead, AC outlet water was dripping continuously. On second day, today, there is no water in the so called SUITE room's bathroom since 3+ hrs now (writing this while I wait for water). Claimed to be 4 star hotel, actually should be stripped off of all operating licenses including FSSAI.