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Placering4.6
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michalya
Business-værelse(queensize-seng)
Overnattede i aug. 2023
Par
6 anmeldelse
4.5/5
Fantastisk
Slået op den 15. sep. 2023
Nice hotel, very good location and friendly staff. The bed was Very convenient.
The rug was a bit dirty.
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好!感謝你的點評,酒店位於康定市區內,出門就有出租車和公交車站,步行到網紅折多河和情歌廣場也僅需5分鐘左右交通非常方便,酒店周邊當地小吃、餐館、商場、葯店彙集用餐和購物也非常便利,因旺季期間客流量較大地毯末能及時清洗望諒解,現在已經開始了地毯的清洗工作,我們將會給賓客提供乾淨、舒適的休息環境。再次感謝您提出的寶貴意見,歡迎再次光臨!Dear guests! Thank you for your comments! The hotel is located in Kangding downtown. There are taxis and bus stations when you go out. It only takes about 5 minutes to walk to the Zeduo River and Qingge Square. It is also convenient to gather local snacks, restaurants, shopping malls and pharmacies around the hotel! Due the peak season, cleaning carpet cannot be finished in time. We apologize for not being able to provide a clean and comfortable environment. Now the carpet cleaning work has finished. Thank you again for your valuable comments. Hope to see again!
jungmin
Elegant 2 enkeltsenge værelse
Overnattede i aug. 2023
Familie
2 anmeldelse
3.0/5
Slået op den 8. sep. 2023
I am quite confused as to why they don’t provide laundry service as indicated on the amenities page.
I purposely had booked this hotel to get some of my clothes washed, and apparently there is no self laundry/ laundry service on site when asked.
Oversæt
Svar fra overnatningssted: Dear guest, the laundry service provided by hotel is sent to an outside laundry. Currently, it takes two days at the fastest. If guests check-in or check-out at an inappropriate time, it would cause problems with not being able to pick up the clothes. So we didn’t take your clothes to wash. Thanks for understanding and hope to see you again!尊敬的宾客您好!酒店为宾客提供的洗衣服务都是送到外面洗衣店洗涤,目前最快也需两天时间,如果宾客入住或离开的时间不合适就会造成取不了衣物的问题, 所以我们没有将您的衣物送去洗涤,望理解.欢迎再次光临!
Svar fra overnatningssted: 尊敬的賓客您好!康定地區因突遇暴雨,片區供電設施被受雷電影響造成突然跳閘,造成我酒店這一條街中斷供天,電力部門經過近一小時的排查搶修就恢復了供電,但也給我們的制熱設備造成了一定的影響,因康定地區為高原山區,山上泥水也順着暴雨流進了主城區供排水系統,雖然供水部門進行了及時的處理,整個城區的水質還是受了一定的影響,這在高原山區也算是常見的現象,請理解為謝!在此對您此次不愉快的入住體驗深表歉意。
Svar fra overnatningssted: 尊敬的賓客您好!我們已收到當天值班人員的反饋,當天發現問題後我們及時為您更換了床上用品,同時也在調查到底是什麼環節出現了問題,因為所有床上用品都是進行了更換的,為什麼會出現污跡我們也在排查,對您此次入住體驗我們深感遺憾,同時我們也將加強對衞生的監督,避免此類問題的出現。
Svar fra overnatningssted: 尊敬的賓客您好!感謝您的點評,酒店位於康定老城區市區內,周邊小吃店、餐館、商場彙集,離網紅折多河、情歌廣場步行也僅需5分鐘左右非常方便,酒店採用中式和藏式的裝修風格深受賓客朋友們的喜愛,賓客在入住期間如需要任何的幫助可以撥打“8888”我們將竭盡全力為您提供幫助,歡迎再次光臨!
Svar fra overnatningssted: 尊敬的賓客您好!感謝您的點評,酒店於20年裝修後營業所有設備設施都是新購物質,酒店離折多河,情歌廣場步行也僅需5分鐘左右出行非常方便,康定地區酒店停車都需收停車費,但我酒店對網絡賓客執行免費停車服務,此次入住末能獲得您的5分評價,我們也非常遺憾將繼續努力爭取讓更多的賓客滿意。