Mount Blue Kandy

1、這個民宿建在山頂，但是上去的路非常窄，司機開上去都有點打滑，中國的大山大河多了去，如果衹是為了看山景，真沒必要專門挑這家 2、熱水忽冷忽熱，而且開關左一點太熱，右一點又太冷，我們住207，不知道其他房如何，這個房nonono 3、早餐還不錯，比較OK 4、隔音不行，我在房間還能聽到一樓前台的聲音 5、被子也是很薄的那種，跟床單一樣，雖然可以加毛毯，總歸不方便

This is a very clean and modern hotel. They have a lovely pool area. The hotel is situated high on a hill so the views are wonderful. The staff are all very good too!. My only issue was on one evening when it was a set menu, there was no vegetarian option for me and they didn’t offer me one!

The property location is great with good view. But bit hard to reach because of narrow roads. And even there is a no one to take care during the vehicle parking. Very limited space and very hard to turn the vehicle. Upon arrival there is a only security guard on duty came from some where after some time. No greating, smile at all. With rude face and after that three of other staff members came to reception. We are reach hotel bit late evening. That's why maybe there acting like that. However we are got our rooms and went to rooms. And we are had a some boost with our friends at the rooms. We have ask extra glass for drinks and waiting nearly thirty minutes but we haven't received. And requested ice cubes but haven't got any. And security guard keep coming and nocking to room door and reminding us to reduce the volume and stop our private party and he's trying to say hotel going a close at 22 : 30 pm and he's going a switch off the lights at lobby & corridors. But we haven't lisen to him and later on there is a one guy came with T - shirt & short and he's introducing he's self ( Duty Manager ) and he also keep saying that we have to leave to our rooms. Need to stop the party and hotel going a closed after 22 : 30 pm. But who cares. Even we dont no hes Duty Manager or who. If is he duty manager should be with uniform. Look like he's from local marcket guy. No professional act, spech at all. My point is once we are paid for stay at there property why there trying to control there clients. Many rules, regulations once we are at the hotel. Why you cant mention that on your website or other booking platforms. This is unfair. There is a no option to move. Otherwise we will leave from Mount Blue Hotel, Kandy same night. But we are face for this issue in the night. That's why we are stay over night at this property. Once your planing to stay at Mount Blue Hotel, Kandy much better think twice and get your decision. And better to organise training programmes for your unqualified, rude team including duty manager. ( How to treat your guest professional way / Remind them how important there guest for there property ) No one coming to see your unhappy rude face. If you don't care about your customers i dont think that hospitality industry matching for you. Any way I'm so sorry to write this kind of review regarding the property & hospitality. But there is a no responsible person to share this. Good Luck Mount Blue Hotel, Kandy with Unqualified Duty Manager with Rude Security Officer.