Madulkelle Tea and Eco Lodge

My partner and I stayed here for two nights and were unaware of the distance from Kandy city centre. It is based on a tea plantation in the mountains. Incredible views all around although, no taxis are willing to make the drive up to the hotel due to the terrible condition of the roads. Be prepared to eat and spend most of your time at the hotel as it is not easily accessible. The food was below average, dishes advertised as meat dishes but had about 5% meat contained. On arrival, our first room had a cockroach and the second we found a few dead fleas in the bed, but they were accommodating and they did upgrade us. Overall the resort is nice, with a nice pool overlooking the mountains, but in my opinion not worth the money or 5* that they advertise as.

We had a lovely two nights in this lodge, staying in a canvas cabin but weren’t bothered by insects at all. The staff are hard working and well trained . Wi Fi only available in the main lodge where the views from the fabulous terrace are across to Knuckles range and Adam’s Peak.

The hotel preemptorily cancelled our reservation for the art suite 6 weeks prior (we had booked months in advance) without giving any reason. When we called reservations to enquire, we were told “this is a management decision, we in reservations department do not know the reason.” No further explanation was proffered. This caused considerable inconvenience as the other room types we liked were no longer available, and other hotels we liked were already booked up as we were already in high season. We wrote to them 6 days ago to request management to provide an explanation for this peremptory cancellation of our reservation. To date, they have also not responded to our email. If management cares so little about disappointing guests during the reservation process, what about after guests have arrived. It seems we might actually have been lucky they cancelled on us. I am also curious what sort of due diligence Michelin guide does before recommending hotels.

Caters to all age groups. Beautiful property with activities such as tea tasting, cooking classes and the highlight are the hikes they offer. Well maintained. Junior staff are extremely friendly, knowledgeable and eager to serve. Supervisor and Estate manager not very accommodating. Overall an excellent experience to just detox from everything and reconnect with nature

The hotel is in a fabulous hilltop location with outstanding views across the tea plantation . However , the long narrow road to the hotel is in terrible condition , with badly broken surface and potholes, We were disappointed to find our glamping tents were damp and mouldy , and the food mediocre , having paid a 5 star price in advance . The staff were very helpful.

The location is beautiful set in tea plantations however the food lets the entire thing down. For the price payed (the most expensive of our whole trip in Sri Lanka) the food was the worst we experienced. Dry bread and a few baked beans for breakfast and the menu is just an attempt at terribly cooked western food. The only dish that was moderately ok was the Sri Lankan curry. Because it’s up such. Steep winding road you also have to eat on site and can’t venture out anywhere else. They really need to work on the food and then this place would be great.