Chrisxcv2017
12. januar 2024
When I booked I had thought Victoria Cliff would be a sort of intimate family hotel with staff able to organise island trips, it turned out to be a full-fledged sophisticated resort very well engineered very well maintained pleasant but could too well for the western adventurer : everything modern, stylish and in working order : aircon, toilet, shower etc. clean swimming pool, clean rooms and not the least a stunning view over the peaceful bay. The staff at the restaurant and the reception were very friendly and helpful. Ko Saw the marine guide to Horsehoe island was particularly friendly, attentive and professional. However, on the day of my arrival VC had commissioned a third party for my first island trip to happen the next day and which turned out unsatisfactory to say the least, with a rather unpleasant strategy by the Thai boat company to hop me out of the trip. I can not recommend enough the commissioned lady to follow the application of non ASEAN customers more closely. I understood later that the current administration make permissions to non ASEAN citizens too complicated for excursions to happened smoothly within only 36 hours. To make up for this unpleasant mishap the management of VC refunded and compensated me with a free meal and an upgrade on another excursion to their Nyaung Phee branch, although still disappointed the effort was appreciated. .
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