Sandman Signature Kamloops Hotel

我們住在酒店靠近火車道的那一面 一個晚上都沒怎麼睡，太吵了，就想火車要開進房間的感覺，震耳欲聾，孩子被吵的哭鬧，這是非常不滿意不愉快的一次經歷

地理位置很好，樓下有個很棒的公園，酒店還給我升級了房間

Stayed here two nights early July on a business trip. Initial observations, clean hotel, friendly staff, nice room. Upon further observation, bottom sheet had stains, curtains had grease stains, sliding door had two big splotches of big poop on it. After the first night, I put out the sign to replenish amenities. I was in my room about 1pm before my business meeting resumed on first floor, when I returned after 4pm, my door was left open about 2 inches by housekeeping all afternoon. I called the front desk and I’m not sure they knew what to do or say to me. I explained that I was a woman travelling alone and had my work laptop in the room and valuable personal items. Later someone else called me and apologized but the initial damage was done to how that first call went. Also housekeeping took my soap by sink and didn’t replenish (good thing I had extra in my suitcase as I didn’t want to call down again) also in the morning I noticed they didn’t give me coffee creamers. The trains shake the hotel when they go by and are quite noisy. White noise machine in room helps but the tracks are right there. Not worth $300 something dollars a night. This was my first stay at a sandman in years. I won’t be back.

don’t book a city view room - very noisy due to trains. When we booked in told there was a “white noise” machine in room to help with the noise. Earplugs and machine useless as room felt to be shaking with all the trains. Definitely needs a refurb. Good location as near Thompson River Park and local restaurants but wouldn’t stay again as long drive to get here and same following day with a very poor night’s sleep.

A comfortable hotel in a big town. Our room overlooked the train line but the rooms are not well sound-proofed. The trains are long - very long! Well over a mile long so they take a long time to pass by. As soon as one has, not much later, another. So, not our best nights sleep. However the rooms were comfortable. Moxies restaurant was nice even though they messed up our booking. We wanted a booth and ended up at a less comfortable table. Only one night here after a 5 hour drive from Lake Louise. Never mind, we had a 7 hour drive when we left here... Just as well there is some nice scenery when you get back to the Rockies. A slightly bland hotel. With a better room, our experience would, I am sure, been better.

Stayed the night as part of the Rocky Mountaineer Train experience. The hotel is situated in a good location allowing you to walk along the rivers edge and also close to a good selection of restaurants. Room was nice with a comfortable bed but dimly lit and unfortunately the noise of the trains could be heard with the shunting yard so close.

Absolute joke of a hotel…would never , ever recommend anyone stay here!!! Unfortunately, as a solo traveller, Rocky Mountaineer allocated me the worst room in the worst hotel in Kamloops. Room backs onto train tracks which have working traffic all night! Room is actually shaking as the trains go past and the noise … well… there will be no sleep tonight. Cooling machine had to be turned off owing to acrid, burning smell - rang reception - nothing done. I cannot understand how Rocky Mountaineer still uses this awful hotel…ruined a great experience….very, very poor.

We stayed here one night as part of our Rocky Mountainer tour. We did not interact with the staff very much. The rooms were clean but the bathroom was so small. There was nowhere to put basic toiletries. Our room faced the park. We did not hear any trains. It was fine just a place to lay our heads.

Stayed here as part of the Rocky Mountaineer trip. Bed was great but tiles were cracked in the bathroom shoes and there was a hole in the ceiling of the bathroom. If the bathroom was upgraded, it would make a huge difference. Room was clean though and that was appreciated. I got there late and left early so I have no idea what the other services were like. The staff I met were helpful and friendly.