Best Western Plus Kamloops Hotel

The room was generous and attractive. The whole hotel experience was very pleasant with a varied breakfast and friendly staff. It’s close to the hospital and shopping. I would certainly come back again and recommend this hotel to others. It’s very good value.

Have just arrived in this hotel at 9 pm after a long journey. Went up to the room to find that there was no soap, shower gel or shampoo in the bathroom. There were blank mounts for dispensers above the bath and they strangely provided a small bottle of mouthwash! I went to reception to complain and all could provide was a bar of soap. Nowhere to put this whilst in the shower as there is no shelf. Pity as the room appears modern and spacious but in 60 years of travelling, I haven’t come across this degree of sloppiness from housekeeping.

I was greeted warmly and got some great advice. I needed a ride to the airport so they provided the number for the Airport Shuttle company and I felt relieved! The room was so very clean! I enjoyed the breakfast options. It is nice to see actual, real bacon and all the other choices. It is nice to not have to go out for breakfast. Nice, friendly staff who take time to chat and make you feel comfortable!

Just finished another short stay at the Kamloops BW+. Check-In & Check_Out was very efficient and all the staff friendly. My room was clean and roomy, the bed very comfortable, internet and AC worked great. Great location, ample parking and breakfast was sufficient. Also very nice to have 24-hr coffee machine in lobby. All-in-all, a very comfortable stay.

The hotels in a great location, was very clean & comfortable, & served good options for breakfast. The staff were friendly & responsive to our needs. There was plenty of parking available, and luggage carts were readily accessible. The HVAC system worked great too.

Room was very clean and had everything you need; tv, internet, fridge/freezer, microwave, coffee and heated bathroom floors. Breakfast was really great! The staff I dealt with were so nice and very professional. Pool and hot tub were an added bonus. The additional security in this hotel is comforting. I would definitely stay here again!

We were travelling through and decided to book at this location. I was able to get a good rate (so I thought) and checked in. When we got to our room there was a strong odor. Luckily we brought laundry sheets and were able to open the window/put out a few sheets to help mitigate some of the smell. There were leftover forks by the tv and old food in the fridge. Hair in the shower and on the beds. Bedding was stained as well. It was brought up with the front desk who asked for photos emailed rather than just coming to see the room. No additional comment was made from front desk until checkout when offered 50% off my rate. Great gesture until I realized they charged me a rate plan 40 dollars more than I had booked. I didn’t bother addressing this as we needed to get back on the road. Breakfast was delicious - ready made pancakes, eggs, ham slices. Freshly cut fruit. Options for ready cooked veggies if you wanted. Good selection of cereal and yogurt. As well as a coffee/tea bar.

This property should be rated Bestwestern Plus Plus Plus. This hotel exceeded by far all metrics of the BW standards. Everything was immaculate condition and the service was first class.

Azmaeen the CSR at the desk was rude and unhelpful. The group rate we assumed was booked under when mentioned to him/they, he said he could do nothing and it was a take it or leave it type rate and to speak with the manager in the morning if she was willing to help. We over paid by almost $80 but had no choice for the night as we were in town for a competition and as participants we needed an early night. As elite members we were not even offered water or juice. Infect more like dishonored