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Bekræftede anmeldelser
Placering9.0
Faciliteter8.6
Service8.9
Renlighed8.8
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Alle anmeldelser(30)
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Nuno Miguel Ng
Overnattede i sep. 2024
Par
7 anmeldelse
8.0/10
Meget god
Slået op den 23. okt. 2024
I had a wonderful stay at this hotel. The staff were exceptionally friendly and attentive, providing excellent service throughout my visit. The included meals were absolutely delicious, offering a great variety of flavors. My room was spacious and comfortable, featuring large, cozy beds. The onsen was a delightful addition, adding a relaxing touch to the overall experience. Highly recommend!
Oversæt
Kitti
Overnattede i nov. 2024
Familie
1 anmeldelse
9.0/10
Fantastisk
Slået op den 24. dec. 2024
We book the hotel with private onsen, the room and services are great, only one compaint with the dinner and breakfast. Hope they can be improved, dinner was not well prepared but presentation was nice. The meat was really poor quality for shabu while the beef steak contained too much fast for grill by ourselves
Oversæt
TerV
[Tougasumi]Japanesestyle Junior Suite 68sqm
Overnattede i mar. 2025
Par
4 anmeldelse
3.0/10
Slået op den 25. apr. 2025
2025/04/025
以下是提取出的表达严重不满的句子:
1. 今次我去Sumiya龜峯庵溫泉旅館,體驗實在太差了,這間旅館讓我整天不能入睡,環境極度不衛生。
2. 去到這間酒店就像黑店一樣,沒有禮貌,沒有服務,基本的服務都沒有,衛生環境惡劣到一個不可接受的情況。
3. 沒有室內的洗手間可以沐浴更衣,刷 漱口杯根本沒有清潔過。
4. 讓服務員上來整理房間時也沒有上來,要我們多次催促才幫我們整理,上來的時候也十分不願意。
5. 床單上又有小昆蟲,在私人浴池上小蜘蛛小昆蟲特別多。
6. 其中一餐,只有白飯,和一點點的伴菜,真的完全接受不了。
7. 溫泉水就像消毒藥水的一般根本就不是溫泉的水。
8. 來到這間溫泉酒店讓我精神上的煎熬,真的不推薦大家去。
2024/04/25
1. 这次在Sumiya龟峯庵温泉旅馆的住宿简直是场噩梦——我一整天都无法入睡。
2. 这里的卫生状况糟糕透顶,与日本一贯的洁净形象大相径庭。
3. 感觉就像进了黑店,工作人员毫无礼貌,连最基本的服务都没有。
4. 没有室内卫生间供人洗澡换衣,牙刷杯明显没清洗过(附照片)。
5. 我们要求打扫房间时,工作人员一直不理睬,反复催促才不情不愿地来。
6. 床单上有虫子,私人温泉池里满是蜘蛛和各种小虫子。
7. 其中一顿晚餐简直离谱——只有白米饭和一点点配菜,完全无法接受。
8. “温泉水”闻起来像漂白剂,根本不是天然温泉该有的样子。
9. 这里不仅没让我放松,反而成了精神折磨,强烈建议大家避雷。
25 Apr 2025
1. This stay at Sumiya Kamehoan Hot Spring Ryokan was an absolute nightmare—I couldn't sleep a wink the entire day.
2. The place was shockingly unhygienic, a far cry from Japan’s reputation for cleanliness.
3. It felt like a shady business; the staff showed zero courtesy, and basic services were completely absent.
4. There was no indoor restroom for bathing or changing, and the toothbrush cups were visibly filthy (photos attached).
5. When we asked for room cleaning, the staff ignored us until we repeatedly demanded their attention, and even then, they seemed extremely reluctant.
6. Insects crawled on the bedsheets, and the private hot spring was infested with spiders and bugs.
7. One of the dinners was a joke—just plain white rice with a tiny bit of side dish, completely unacceptable.
8. The “hot spring water” smelled like bleach, nothing like natural hot spring water at all.
9. Instead of relaxation, this place turned into a mental ordeal, and I strongly warn everyone to avoid it.
교토 중심부에서 떨어져있긴 하지만 송영버스가 있어서 편하게 이동했어요. 교토 근처에서 다다미방에 노천탕이 예쁘고 가이세키 맛있는 료칸을 찾으려고 엄청 검색해서 왔는데 완전 만족해요!
Oversæt
Gæstebruger
Overnattede i jan. 2025
Par
4.0/10
Slået op den 28. feb. 2025
Non capisco come faccia ad avere 9.2 su booking se non si riesce neanche a lasciare una recensione… comunque abbiamo pagato tantissimo piu di 500 euro per una notte con colazione e cena (cena in camera bella l’idea, ma il menù pessimo e noi amiamo i sapori giapponesi) la colazione meglio della cena, ma davvero troppo caro, personale ok sorridente ma ci hanno lasciato soli svestiti a cercare la Onsen privata in mezzo al bosco, nessuno ci ha accompagnato, abbiamo dovuto prenotare e pagare la onsen privata solo perche siamo tatuati, dura 45 min ma in realtà sono 40, devi fare tutto da solo, poi la mattina chiedi un caffè e te lo fanno pure pagare 550 yen, non la consiglio affatto!!!!! Ci siamo sentiti spennati, e poco appagati, la Struttura è comunque bellissima come design, la camera bella Ma le attrezzature vecchissime, il toto non funzionava e il phon era preistorico, se ne chiedevi uno piu potente non lo avevano, ripero 500 euro a notte, mai mai mai non andate