Four Points by Sheraton Kalamazoo

Really nice hotel rooms, comfortable big beds and a nice bathroom - would stay again if in Kalamazoo visiting

Wedding week When you walk in the front door it is clean and up to date. The breakfast area, bar and conference room very nice. Once you to down hall towards the rooms plaster falling from the ceiling, carpet dirty/stained. No ac in the hallways(strange). Key cards had to be repeatedly (3-4 times a day)fixed as they didn’t work. Did not happen to us but to my niece. Someone was already in the room they were assigned to(sleeping). Bad smelling rooms, ants and spiders. We were here for a wedding. Would never recommend or stay here again

Handicapped accessible room was expecting walk in shower but it was a full tub. Not easy for handicapped accessible. . Stains on the bed spreads. Debris on the floor in the bathroom . Coffee pot in room did not work. Electrical outlet separated from wall. Searched on ******* for hotels with breakfast included Expected complementary breakfast, upon check in found out breakfast was $15 per person. After looking at breakfast option the next morning we opted to eat elsewhere which was less than $15 per person. I would not stay at this hotel again. And would question staying at other Sheraton properties per personcapped person accessible