Milada Š
22. september 2024
I and my husband like this hotel because of its unforgetable, nice and smiling staff, beautiful garden, nice beach and deckchairs on the grass. It was our 3rd stay here. It is difficult for me to eat anywhere outside home due to lactose and gluten intolerancie. But when I asked for assistance at Kya Belek Hotel the people were helpful, especially Derya - cheff for guest relations. Thanks to her I had possibility to have lactose free yoghurt, she arranged everything very quickly, she is nice and very helpful. A cook also offered gluten free bread. Food was delicious and there was always something to choose from. And the best waiter - Ismail, always smiling and doing everything for guests. That was great how people at this hotel are helpful, always in a good mood. The only thing I would suggest to improve is to expand, or make more variable a diet corner - it would be great if also lacto free products (f.e. cheese, yoghurt, etc.) and also gluten free bread and pastry would be available. Also room cleaning this year I found worse and if they reconstruct interior (rooms, bathrooms, hall and other space) it would be our favourite hotel. Derya, Ismail, thank you for your servise, you do very good job.
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