JB City Shopping Mall Apartment

Checking in is seamless. Easy to navigate and access to cards. Waiting for lift getting up and to ground is quite frustrating. Ceiling fan covered with layers of dust. Unpleasant.

The services of the staffs was the best point! . Room & wardrobe have the old musty smell. The toilets are not clean well throughly the trip. Housekeeping might need to brush out. Overall we really great experience & can walk to icon Mall (10mins+) & we felt safe. Nnk

Lift at Level 6 link to KSL. Abit noisy at night, have sound of engine running. Bathtub was shacking, toilet bowl have little water flush out. The worst is the lift, only 2 lift working and may need to wait for 30min to 1hrs🥶 we walk down by staircase 35 floor😰

This is a nice apartment hotel with no room service nor lobby, suitable for families especially with kids. The place is clean when we checked in, and the diy checkin is quite intuitive wth good instructions. For its price during non-peak, there’s little to complain. When it comes to peak though, prices soars, and the number of guests creates a jam at the lift access to the 39 floor apartment rooms. During our stay, one lift was down and with only 3/4 lifts, the waiting time during checkin and checkout is very very long. Hot water the shower is centralised and not reliable at all. Due to its proximity to KSL Mall, size of the room, and its good price during non-peak, its a recommend, but don’t expect perfection here.

It's nice and cozy during our stay in JB.

1. Cleanliness was really quite average. There were visible crumbs left on the carpet and the floor was sticky in some areas. There was no shower curtain so the floor was fully wet up one pax showering. Toilet paper rolls were obviously previously soaked but dried out; which is rather hygienic. 2. Location: The only saving grace is being next to KSL mall. Albeit old, has many amenities. 3. Long waiting time for lift at check out time