Holiday Inn Express & Suites Johor Bahru, an IHG Hotel

First time stay, rooms are compact but functional, comfortable, clean, complimentary indoor parking.

We have been here so many times, and always have great impression except this. The hotel is getting older, more busy, so much of the cleanliness is neglected. So much stain on the sofa & 2 parts of the carpet which we called to informed immediately after check-in, the aircon was down too, wonder if they service or clean, oil needed to be added to slowly work. Didnt allow to change room due to no vacancy for similar type we paid for, asked us to downgrade to another cheaper room which we werent keen, said will help us next day but didnt do anything. Obtained blanket to cover stain, carpet stains were still there as promised to deliver mats but didnt.

Overall experience was good the check in & check out process are efficient.

Hotel is located at a corner which does not have anything. You need a car or grab out to the nearest mall. The room that I stayed has air con leaking and no suggestion to change my room. Back to hotel in evening and realised that nobody came out and poor staff communication. Will avoid staying here again. Anyway the room is way too small to justify the price paid. Would stay downtown area instead. Tv was installed at an awkward height which explains why the small room can’t even accommodate a tv.

Room and bed is small, The price is a bit high cause booking made within one week. Fitness ceter also small. If you wish to pay less than RM300, you can choose this hotel

This hotel is definitely great value for money! Decently rooms, although staff could be more efficient. Rooms are ok if you just require the basic to rest while working or travelling.