Berjaya Waterfront Hotel

The service was good and value for money as it comes with free breakfast.The staff are very helpful and the room is very clean. Much better only if its SMART TV inside the room so can watch netflix😂.The kid also enjoy the poo! overall stay is 9/10.

Decent price. Good location. Can find eateries and convenience stores nearby within walking distance. But the hotel is surrounded by clubs and bars, so it doesn't look family friendly in my opinion. Booked sea view room, the room is very spacious, the view is great. The swimming pool is clean, there is small garden at swimming pool area it's nice. On the cons side: The hotel is quite rundown unfortunately, the standard is below the par from other Berjaya Group hotels. It could have looked grand with more maintenance and upgrading. The surrounding corridors to the room are gloomy with musty smell, lift has tobacco smell, the decoration and furniture are outdated. On the day I checked in and checked out time, there were workers cleaning the main entrance lobby floor with big pool of water, why they do it at this time??? Room cleanliness can be better. There were small flies in the toilet and the room itself. Furnitures like the tables are dusty, I had to clean them off with tissue papers. The toilet seat and the water tap head at the basin are a little flimsy though, had to use with extra careful, I was afraid it may fall off. Torn bedsheet at one corner. The room that I got at 14th floor is not really soundproof. At night, can hear loud booming bass noise from the clubs downstairs when it was time to quiet down for sleep, very annoying. Not an ideal place for a peaceful getaway. The room came with breakfast, but it was very basic. Don't expect much.

Location is very accessible in restaurants and also there is indoor mall and 24 hours mini mart. Cleanliness is maintained. Staff is very nice.  Highly recommended!!!!

I had a great stay at Berjaya Waterfront Hotel ! The room was clean and comfortable, and the staff were friendly and helpful. The best part was the convenience – there's a Ferry Terminal station right in front of the hotel, which made it super easy to get to Batam Island. I’d definitely recommend this hotel for anyone looking for a convenient and pleasant stay.

Value for money with buffet breakfast for 2 adults. Quite a big room with comfortable beds. Toilet acceptable condition and air conditioning temperature just nice. Not much shops at shopping mall next to hotel.

The hotel with a very good location and good environment and easy to ferry jeti.