New York Hotel

Service orientated. Great view n location. High floor n spacious rooms. Good, comfy beds. Good water pressure.

Value for money. Room is spacious and view is awesome. We stayed on the 20th floor and enjoyed the jb city view. Loved the gym and swimming pool, not crowded, in fact we were the only ones using on a Saturday morning.

I was having a course there, so had to book the hotel for 2 nights. Here are some of my thoughts regarding my stay: Pros: 1. The staff at the counter were excellent. I reached earlier then check in time, so she offered to keep my luggage. 2. Managed to check in earlier. 3. Room was somewhat comfortable and spacious. 4. Location is good, near to eatery places and malls. 5. Food was acceptable. A good spread of heavy and light food. 6. Higher level rooms offer spectacular views of JB and the large windows accentuate that. Cons: 1. The hotel itself is pretty old and worn out. Need some or total refurbishment to compete with other hotels in the area. 2. Ironing equipment and area needs to be improved. 3. Amenities in the room are old. Didn’t have water kettle although coffee and tea sachets were provided. 4. The cafe afternoon tea service was too slow. Had to wait almost an hour to get my goreng pisang package and the taste was horrible. Didn’t get to use swimming pool and other amenities so I would have to reserve my comment. All in all, it was a pleasant stay and the price was affordable.