Hallmark Regency Hotel - Johor Bahru

The hotel was near the KSL mall. Although we were prohibited to have a durian in this hotel, the durian store only took us 10 minutes walking from the hotel. We're having like ike 10KG kg of musang king durian at the durian store at KSL market and come back to sleep happily. What a beautiful moment!

Location is super good, next to food centre and the Pasar Malam which opens every Monday. Hotel looks small, room is less than satisfactory despite newly renovated. Bathroom is not renovated I think. TV is not working well too. Breakfast does not taste good. Will not stay again even though it is cheap. Food at Mid Valley is good.

It is a decent budget hotel with good service. They upgraded us from a Deluxe Double to a 4-pax room, which was a pleasant surprise. The sahur breakfast had rice, two dishes, soup, porridge, and free-flow drinks, but a buffet would be better—some guests may not eat rice early. Check-out was strict, only extended to 12:30 pm. Overall, a reasonable stay with minor inconveniences.

This is a comment based on my recent visit on June 8, 2025, the room 303. There was no issue on the previous visit. As soon as we entered the room after check-in, what we noticed was the long hair falling on the floor of room and toilet. It looks like the room was not properly cleaned after check-out. Secondly, the toilet bowl cover is smaller than the bowl and moves to and fro when sitting on it. It feels inconvenient. Management is advised to find and replace its correct model or size. Thirdly, the hand shower mounted on the bathroom wall likes to slide downward from the desired height along its rail. It is something like the microphone on Oscar stage, the longer you use the shorter it gets. And there is no control of shower turning toward the wall slowly instead of spraying the user as it is not tigh enough to hold required direction. Because of those matters, my wife was kept saying she wont visit Hallmark again. I was not intend to write this review, that's why I did not take photos. But I did because the review mail is inside my inbox and I want Hallmark Regency to be more successful. Hope the Hallmark will fix the issue ASAP not to revceive similar review.

It is in a state of terrible condition with the renovation works going on and the noise arises therefrom is unbearable in the day time. Don’t book the hotel rooms as it will continue till next month I.e April 2025

Good location, good price , recommend for stay after back from Singapore