Holiday Inn Johnstown-Gloversville

Was great stay people very friendly and very clean

This hotel is our go-to whenever coming home for a visit. Always clean and the staff if great. Highly recommend whenever visiting the area. The restaurant and bar are great too. I’ve been coming to this Hotel for years and have never been disappointed.

Great Stay! We had a really great stay in Johnstown. It was a little ways off the highway but we were pleasantly surprised when we got there and found such lovely grounds and a nice outdoor pool. It was pet friendly with so much space and walking paths for dogs. The room was comfortable and the staff were nice.

While I had no problem with the hotel, the room, bar or restaurant, I was very upset about check in. When I made the reservation I requested as early a check-in as possible due to my daughter needing a room to get ready in for her wedding that day. I was told to call the night before, which I did, and was told I could get checked in at 1:00pm. When I showed up the day of, I was told there were no rooms available for an early check-in. I explained I was told there would be the night before and I needed a place for my daughter to change, etc, and all the check-in representative kept saying was there were no rooms available. He had no concern over the issue at all. I am a rewards member too - which gave me no advantage at all in this. Very disappointing.

Extremely disappointed that my “Do not disturb” sign that I placed on my door was disregarded. In fact, I’m really pissed. This is totally unacceptable and the breakfast comp they offered is also unacceptable. My clothes were on my bed and they were moved and that means someone else touched my personal items. I’ve never see anything like it. Apparently they don’t know what their own sign means.

Very poor service , no coffee provided in the lobby , have to use a walker and walked what seemed to be the length of a football field to get to our room.would not accept a veterans advantage card for a discount off the $165 price.No continental breakfast provided except if you paid $11.Night manager was very abrupt when questioned about any amenities.Kleenex was almost empty in the bathroom had to ask manager for more .Had better experiences at other motels which were cheaper.Not many places to eat nearby .If you want a handicap room they charge extra.

Excellent hotel to stay at when visiting the Gloversville-Johnstown NY area. This is the only place that I stay at when visiting friends and family in the area. The place is very clean and the third floor is very quiet. This is a full service hotel with a restaurant for breakfast, lunch and dinner.

I had stayed at this property many times back in the 90's, and it was just ok back then. Clearly this place has undergone a massive renovation at some point. It's beautiful now. My room and the entire property are immaculately clean. The room was super-comfy with great amenities. The restaurant had great food and service, with a view of the big, beautiful pool, patio, and firepit. It was a wonderful stay.

I was a bit hesitant at booking this hotel given some of the reviews. I am glad I did. The rooms were clean, the staff were nice. Pool was a bit chilly. We ate breakfast and one dinner at the restaurant attached, it was excellent. It is a Holiday inn and not a luxury hotel, the rooms were decent sized. The beds were comfortable.