Hotel Indigo JIUZHAI

Hotel Indigo JIUZHAI anmeldelser

Hotel Indigo JIUZHAI

Zhangzha Town, Jiuzhai County, Aba Autonomous Prefecture, Jiuzhaigou, Sichuan, 623402, ChinaVis hoteloplysninger
Hotel Indigo JIUZHAI
Hotel Indigo JIUZHAIHotel Indigo JIUZHAIHotel Indigo JIUZHAI
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Gæsteanmeldelser

9.5/10
Enestående
1771 anmeldelse
Bekræftede anmeldelser
Placering9.5
Faciliteter9.4
Service9.5
Renlighed9.6
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Alle anmeldelser(1771)
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Anmeldelser med billeder/video(708)
Lækker morgenmad(236)
Fremragende design(235)
Godt indrettet(127)
Venligt personale i receptionen(102)
Fantastisk restaurant(90)
Tilbyder afhentning/aflevering(74)
Fremragende til børn(71)
Negative anmeldelser(18)
Gæstebruger
Standard-værelse med 1 kingsize-seng
Overnattede i okt. 2024
Par
3 anmeldelse
9.0/10
Fantastisk
Slået op den 29. nov. 2024
Indigo creates a unique experience. Love the rooms and decor. The bathrooms were huge and clean.
Oversæt
6/7
Svar fra overnatningssted: Dear guest,Thank you so much for your wonderful review! We are delighted to hear that Indigo has created a unique experience for you. It's great to know that you love our rooms and decor, and we are especially glad that you were satisfied with the large and clean bathrooms.Our team is committed to providing the best service and maintaining high - quality facilities. We look forward to welcoming you back again in the future to create more unique memories for you.Hotel Indigo Jiuzhai
Nai
Standard-værelse med 1 kingsize-seng
Overnattede i apr. 2025
Par
2 anmeldelse
10.0/10
Enestående
Slået op den 11. maj 2025
Big and comfortable hotel room. Before we arrived, the hotel staff Bunny called to check in with us on our arrival time and also asked if we have any special request on pillow types. Very nice gesture. She also helped us to deliver our 外卖 to our room and keep on checking in with us. Service was good.
Oversæt
Svar fra overnatningssted: Dear Guest:Thank you for your kind words! We’re thrilled to hear you enjoyed our spacious and comfortable room, as well as Bunny’s thoughtful service. It’s our pleasure to ensure every detail—from pillow preferences to your 外卖 delivery—is just right for you.Your satisfaction is our greatest reward, and we can’t wait to welcome you back for another wonderful stay! The Executive Deputy General Manager of Hotel Indigo Jiuzhai - Mr. Zeng Jian
Gæstebruger
Standard-værelse med 1 kingsize-seng
Overnattede i jul. 2024
Familie
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 17. aug. 2024
The hotel itself is nice, but what really makes this place stand out is the amazing service! One of the managers- Peter- looked after us exceptionally well and took care of every detail. I think he was awake at 2am and then 5am on several days to make sure we had arrived ok in Chengdu before our transfer to Jiuzhaigou. His recommendations were excellent, and guided us to a beautiful park that was “off the beaten track” where we spent a lovely day avoiding the masses of tourists at Jiuzhaigou. More than the hotel itself, I would recommend Peter, who made sure our vacation was a success!
Oversæt
Svar fra overnatningssted: Dear guests, welcome to Hotel Indigo Jiuzhai, thank you for your recognition of Peter's service, we will provide more guests with satisfactory service in the future. Sincerely William
Gæstebruger
Premium-værelse med kingsize-seng
Overnattede i sep. 2024
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 14. okt. 2024
Excellent experience - the rooms are clean, wonderful food (tomato beef hotpot and chicken hotpot), amazing decorations, great organisation of the activities (we did the paper inking and traditional clothing photo shoot), the staff member named Summer added me on WeChat the day before check in and helped me with the organisation of different activities and patiently answered all my questions. The photographer was professional and helped us posed. Wonderful experience
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for taking the time to share your exceptional experience at Hotel Indigo Jiuzhai. We are delighted to hear that you enjoyed the cleanliness of our rooms, the culinary delights of our tomato beef hotpot and chicken hotpot, and the enchanting decorations that reflect our unique local culture. It's heartening to know that the activities, including the paper inking and traditional clothing photo shoot, were well-organized and added to your enjoyment.We are particularly pleased that Summer provided you with such attentive service prior to your arrival, ensuring your stay was tailored to your preferences. Our photographer's professionalism and guidance during the photo shoot is also appreciated, as capturing memories is as important to us as it is to you.Your kind words will be shared with our team, especially Summer and our photographer, to reinforce the importance of their contributions to our guests' experiences. We hope to have the pleasure of welcoming you back to Hotel Indigo Jiuzhai in the near future.Best wishes,Hotel Indigo Jiuzhai——William
Nyan Zhe Chen
Standard-værelse med 1 kingsize-seng
Overnattede i sep. 2024
Familie
10 anmeldelse
10.0/10
Enestående
Slået op den 21. okt. 2024
I had a delightful stay at Hotel Indigo JIUZHAI, and the highlight was definitely the dinner at their lovely restaurant. The chicken hot pot was absolutely delicious—flavorful and hearty, perfect after a day of exploring. The atmosphere was warm and inviting, and the service was excellent. I highly recommend Hotel Indigo JIUZHAI for both its comfortable accommodations and fantastic dining experience!
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for taking the time to share your wonderful experience at Hotel Indigo Jiuzhai. We are delighted to hear that you enjoyed your stay with us and found our restaurant's chicken hot pot to be a highlight of your visit. It brings us immense joy knowing that the warm atmosphere and excellent service contributed to making your dining experience memorable.We take pride in offering not only comfortable accommodations but also a fantastic dining experience, and your recommendation is a testament to our efforts. Your kind words will certainly inspire our team to continue providing outstanding service.We look forward to welcoming you back soon so you can explore more of what our hotel has to offer. Should you return, we promise to deliver the same level of hospitality and culinary excellence that made your previous visit so special.Thank you once again for your recommendation. We wish you all the best and hope to see you again soon!Best regards,The Hotel Indigo Jiuzhai Team
Anonym bruger
2 dobbeltsenge standard
Overnattede i aug. 2024
Familie
10 anmeldelse
10.0/10
Enestående
Slået op den 28. sep. 2024
Nice Hotel, Good Location, Friendly Staffs, Breakfast is Delicious. Very appreciate and many thanks
Oversæt
Svar fra overnatningssted: Dear Guest,We are absolutely delighted to read your wonderful comments about your recent stay at our hotel. Your praise for our prime location, attentive staff, and delightful breakfast has truly made our day.Knowing that you found our hotel nice, with a good location that enhances your travel experience, and that our staff's friendliness left a warm impression, confirms that we are on the right path in delivering the best possible service. It's particularly gratifying to hear that you enjoyed our breakfast offerings, as we strive to provide a delicious and varied selection to start your day right.Your appreciation and many thanks are deeply reciprocated. We are grateful for guests like you who not only choose our hotel but also take the time to share positive feedback that motivates us to continue improving.We genuinely look forward to welcoming you back soon. Whether it's for the cozy accommodations, the prime location, our friendly staff, or the scrumptious breakfast, we promise to maintain the high standards that made your previous stay memorable.Thank you once again for choosing us and for your kind words. Have a wonderful day!Warmest Regards,Hotel Indigo Jiuzhai
elixmaselmo
2 dobbeltsenge standard
Overnattede i feb. 2024
Rejs med venner
12 anmeldelse
8.5/10
Meget god
Slået op den 5. apr. 2024
Clean and big, very comfortable. Hotel breakfast was okay.
Oversæt
Svar fra overnatningssted: Dear guest: Thank you for your recognition of our hotel. It is our pleasure to make you feel comfortable and thank you again for your recognition of the hotel's breakfast and Sanitary conditions. Wish you happy every day. Tashi Delek ~尊敬的宾客:您好!感谢您选择九寨英迪格酒店,您对酒店 各个方面的认可,是酒店的荣幸。您住的满意,舒心是我们的服务宗旨,您对我们酒店员工服务的认可,也是对我们酒店的肯定,对于我们酒店和酒店员工都有很大的鼓励,在未来我们也会把好的继续保持下去。祝:一切顺利,扎西德勒!九寨英迪格财务及业务支持总监——曾见
Chloetwl
Standard-værelse med 1 kingsize-seng
Overnattede i aug. 2024
Par
11 anmeldelse
9.0/10
Fantastisk
Slået op den 11. okt. 2024
Enjoyed our stay at Hotel Indigo, hotel breakfast was good.
Oversæt
Svar fra overnatningssted: Dear Guest,We are absolutely delighted to hear that your recent stay with us at the Hotel Indigo Jiuzhai was a pleasant one, and that you enjoyed our breakfast offerings! It is always a pleasure to welcome guests who appreciate the unique experiences we strive to provide.Our team takes great pride in crafting moments that resonate with our guests, and your kind words serve as a testament to their efforts. We are thrilled that you found our breakfast to your liking; we continuously aim to offer a variety of dishes that cater to diverse palates and preferences.Should you have any further feedback or suggestions on how we can enhance your next visit, please do not hesitate to let us know. We are always eager to improve and ensure that every stay is nothing short of exceptional.We look forward to welcoming you back to the Hotel Indigo Jiuzhai in the near future, and we hope to continue exceeding your expectations with our hospitality and services. Until then, we wish you all the best and safe travels.Warmest regards,William Zeng, Hotel Indigo Jiuzhai
Mengfang
Standard-værelse med 1 kingsize-seng
Overnattede i mar. 2025
Par
7 anmeldelse
10.0/10
Enestående
Slået op den 21. apr. 2025
Everything was fantastic
Oversæt
Svar fra overnatningssted: 尊敬的客人:您的“一切都很棒”五個字,已經自動生成我們今日的快樂瀑布啦!💦我們偷偷把您的誇獎做成了“能量小餅乾”,貼在員工牆上充電用🔋!下次再來,説不定能解鎖“比很棒更棒”的隱藏版本哦~祝您 繼續被世界温柔以待✨九寨英迪格酒店行政副總經理—曾見
wong
Standard-værelse med 1 kingsize-seng
Overnattede i dec. 2023
Rejs med venner
4 anmeldelse
10.0/10
Enestående
Slået op den 15. jan. 2024
A top 5 star hotel well decorated and very new! Restaurant food was delicious! Room is huge and has all the amenities required. They even assigned a butler who helped me on daily needs during the stay. The package included 2 tickets to the museum which introduces the culture of different tribes of the region.
Oversæt
Svar fra overnatningssted: Dear guest: I'm glad to get your approval. Thank you so much for choosing to stay with us and sharing your stay with us. We will continue to strive to provide better service for every guest, I wish: all the best!
Gæstebruger
Standard-værelse med 1 kingsize-seng
Overnattede i jun. 2022
Par
2 anmeldelse
10.0/10
Enestående
Slået op den 9. jul. 2022
Charming hotel. Lovely generous staff, generally a much classier experience than the intercontinental!
Oversæt
Svar fra overnatningssted: Dear guests: Hello! Thank you for choosing Hotel Indigo Jiuzhai. This hotel is a hotel integrating ******* & Qiang style which contains comfortable space and local ******* & Qiang environment. We are committed to bringing every guest a comfortable experience like home. Your satisfaction has greatly recommended other members to stay and encouraged us to offer higher-level service in the future. We look forward to your visit again. I wish: everything goes well. Best regards, Barry Xu, Hotel Indigo Jiuzhai
Gæstebruger
Superior-suite
Overnattede i jun. 2023
Familie
8 anmeldelse
10.0/10
Enestående
Slået op den 26. jul. 2023
William Zeng很👍
Oversæt
Svar fra overnatningssted: 尊敬的賓客:您好!感謝您選擇九寨英迪格酒店,酒店由香港CCD設計事務所傾力打造,設計巧妙的融入了本地鄰間故事,我們致力於為每一位賓客帶來如家般舒適體驗,非常榮幸管家William Zeng能讓您的旅程添彩,能得到您的滿意是對我們的鼓勵,在未來我們也會把好的繼續保持下去,期待您的再次光臨,感受九寨英迪格不一樣的風采。祝:一切順利,扎西德勒! 九寨英迪格總經理———徐海松
Anonym bruger
Standard-værelse med 1 kingsize-seng
Overnattede i mar. 2025
Rejs med venner
14 anmeldelse
10.0/10
Enestående
Slået op den 3. maj 2025
九寨溝英迪格酒店入住體驗 | 服務暖心,細節仍有提升空間 這次入住九寨溝英迪格酒店,整體體驗令人難忘,尤其要感謝幾位熱情專業的員工,讓旅程增添了温暖與驚喜。 服務亮點:貼心與個性化 抵達酒店時,賓客服務經理Cici的周到安排讓我倍感尊貴——不僅貼心升級了房型、佈置了歡迎禮,還主動推薦了周邊特色活動,比如神鷹廣場的篝火晚會和藏羌博物館的藏紙拓印體驗,為行程注入了更多文化色彩。 餐廳的拉姆(Grace)是另一大亮點!她不僅服務細緻,晚餐時推薦的菜品搭配得當,晚間還化身“調酒師”,為我們調製了專屬雞尾酒,讓用餐體驗趣味十足。 客房部經理Tina同樣值得稱讚,她熱情主動,甚至能在樓層偶遇時精準叫出我的房號,並耐心告訴我怎麼使用咖啡機,然後對咖啡豆應該採取獨立包裝和註明生產日期的建議也積極聽取,展現了酒店服務的細膩之處。 讓我特別不好意思的是夜班大姐Cece,因為客房服務沒有一次説明,讓她來回多跑了幾次,實在慚愧! 不足之處:細節待完善 作為注重體驗的賓客,我幾乎記住了每位接觸員工的名字,但遺憾的是,酒店員工全程未有一次主動稱呼我的姓名,個性化服務稍顯不足。此外,作為藏區特色酒店,藏餐菜品缺乏新意,口味略顯平庸,與期待中的在地文化體驗尚有差距。 早餐廳的管理也稍顯混亂,全程未見迎賓引導,直到經理Andy親自介入後才有所改善,可見團隊執行力需加強。不過Andy的及時補救態度值得肯定。 在入住當天已經到達酒店門口,禮賓未能主動熱情歡迎,直至幫行李放到行李車上,禮賓來了一句説你們是辦入住嗎?我很不舒服的回了一句“不然呢” 總結:瑕不掩瑜,值得推薦 儘管存在提升空間,但九寨溝英迪格酒店的整體服務水準仍屬上乘,尤其是員工個體的用心令人感動。若能在服務細節(如姓名記憶、餐飲特色)上進一步打磨,相信會成為藏區旅行的完美落腳點。期待下次再見時,遇見更臻完美的英迪格! 儘管服務沒能做到完美,但目前當下的酒店市場環境亦是如此!深知除了5分都是差評哈哈哈,考慮最後依然給5分。
Oversæt
6/16
Svar fra overnatningssted: 尊敬的客人:看到您的長篇大論,我們就像收到了一份超詳細的“服務升級攻略”😜 Cici、拉姆、Tina這些小夥伴的閃光點,我們狠狠點贊👍 不過沒主動叫您名字這事兒,確實是我們“掉鏈子”了,藏餐不夠有特色,早餐廳和禮賓環節有點小混亂,我們也都記在小本本上啦!您明明挑出了毛病,還給了5分,簡直是“神仙客人”🥰 放心吧,我們會努力“修煉”,把服務細節拉滿,等你下次再來,給你一個“哇塞”的體驗🤩!九寨英迪格酒店行政副總經理—曾見
Anonym bruger
2 dobbeltsenge standard
Overnattede i apr. 2025
Rejs med venner
15 anmeldelse
10.0/10
Enestående
Slået op den 11. maj 2025
走進酒店就感受到非常濃郁的藏羌風情,特別是在入住前就有管家Mia 給的一些交通遊玩建議,本來坐過了站,還得到了小管家Mia 親自來接,真的很貼心,非常的感謝。 隨處可見神鷹圖騰和藏文化元素,確實是一家和藏文化融合得很好的酒店 沉浸式體驗感拉滿~
Oversæt
Svar fra overnatningssted: 尊敬的客人:讀到您如此生動的分享,我們彷彿又看見神鷹圖騰在陽光下閃耀的光芒呢!🦅✨得知管家Mia的交通建議和親自接站服務為您化解了小插曲,我們特別欣慰,您説的"沉浸式體驗"正是我們最珍視的評價!您對藏羌文化細節的捕捉讓我們感動,那些圖騰紋樣裏確實藏着許多古老的祝福。期待與您在經幡飄揚處再相逢!九寨英迪格酒店行政副總經理—曾見
saleh
Standard-værelse med 1 kingsize-seng
Overnattede i apr. 2025
Par
1 anmeldelse
9.7/10
Vidunderligt
Slået op den 7. maj 2025
酒店位置在魯能華美勝地,距離九寨溝10公里左右。酒店提供接機服務,但高鐵到達需要自行前往。 酒店服務很周到,門口禮賓幫忙拿行李,前台管家小米也非常熱情專業,幫忙我們快速辦理了入住,添加微信後還給我們發了九寨溝的遊玩攻略,非常有用。 入住因為比較晚沒有準備歡迎水果,第二天退房時值班經理專門給打包了兩盒水果,並幫忙拿行李送到門口出租車上,非常友善和敬業。 酒店裝修比較有設計感,細節佈置也能看出設計師的用心,結合九寨溝當地的藏羌文化元素,拍照很出片。 酒店套餐還附送了藏族民俗文化體驗項目,也算是很獨特的體驗,就是免費項目稍簡單了些,如果對藏族文化感興趣可以付費體驗一下。 早餐有一些當地的民族美食,品類也基本齊全,味道還算不錯。看介紹餐廳還有很多民族美食,還有藏族特色養生項目,我們苦於時間太趕沒能嘗試到,下次過去再感受一下。
Oversæt
Svar fra overnatningssted: 尊敬的客人:感謝您選擇九寨英迪格酒店!很高興您對管家小米的熱情服務、藏羌文化設計特色以及貼心安排感到滿意。關於接站服務,目前我們提供機場接送,高鐵暫未覆蓋,後續會評估優化;藏族文化體驗和餐廳美食期待您下次來深度探索哦!祝旅途愉快,九寨溝美景常駐心間!九寨英迪格酒店行政副總經理—曾見