Qianhe Rezen Hotel

We had a fantastic overall experience at this hotel. The cleanliness was goof, and the location is very convenient. I also wanted to specifically commend the excellent service provided by butler 013 and service staff member 040.

Beautiful, newly renovated hotel. The restaurant staff is simply incredible - very service-oriented, helpful and attentive. The food was delicious and reasonably priced. The room is quite big and the beds were comfortable. It takes only 5-10 minutes to get to the Jiuzhaigou park entrance from the hotel and costs RMB 15 by taxi. We forgot to check out and called the hotel from the train station - the front desk was kind enough to check us out virtually and did not penalize us for not returning the card keys. A previous hotel in Xi'an charged us RMB 30 for a lost card key.

The hotel is nice and clean. Location is very good, getting to the Jiuzhaigou park entrance is easy, the hotel staff can arrange different types of transport for you and it is only a short ride to the park entrance (only a few minutes ride). The fee is between 5 to 15 yuans depending on the option you chosen. The staff who served us is very sweet and helpful and her work/employee number is 101. She is extremely helpful and efficient, she answered our questions promptly and took care of our requests. Her customer service is excellent and deserves a 5 stars (5 out of 5) rating. We would stay here again.

This hotel offers excellent service and is centrally located near attractions.

Got a free room upgrade and room is super clean and modern. Only downside is the two single beds. Hotel is also right beside the bus station. Super convenient.

Location is great as accessible to various restaurants and souvenir shops. Next door has a bus operator that allow traveller to commute to Train station, but do take note different operator has different pick up point. Not sure is due to high demand, we were unable to check in by 2pm as the room wasn't ready.