the Winners Palace Hotel

The hotel is very clean and the room is fabulous. I was put on a smoking floor despite requesting non-smoking. The breakfast was not very good. After paying for breakfast and being told to enter the buffet, I was then immediately escorted out by another staff member who thought I hadn’t paid. After confirming I was allowed to re-enter. I was a little embarrassed. However, the staff were all friendly and patient with my poor language skills. The hotel is a little far away and there are not many shops or restaurants around. I would still stay here again. The room was quiet and bed was comfortable. I enjoyed my stay.

设施：ok 卫生：ok 环境：ok 服务：ok

體驗超預期！位置便利，樓下挺多餐館可以選擇。房間衞生打掃得很細緻，連角落都很乾凈。前台服務態度好，早餐不過不失。在這個價位裏絕對屬於算是實惠，入住滿意！👍

整體入住體驗很滿意！酒店地理位置十分優越，步行就能直達市中心商圈，出行逛街都很方便。房間乾淨整潔，佈局舒適，床品柔軟親膚，睡得很安穩。早餐種類豐富，中西式搭配均衡，現煮麪檔味道超讚，強烈推薦。前台服務熱情貼心，入住和退房辦理高效快捷，不耽誤行程。健身房設備齊全，閑暇時可以簡單運動放鬆，性價比很高，值得入住。

入住體驗滿分！房間打掃得特別乾淨，床品柔軟舒適，一覺睡到天亮。前台辦理入住高效温柔，地理位置便利，出行逛街都很方便，性價比不錯

臨時預訂的酒店，主要想靠近高鐵，乾淨衞生。左挑右選，選了萬豪美悦。來到的時候，問了前台好幾個問題，對方很熱情又耐心的解答，還升級了商務雙床房，意外驚喜，好評。房間床品舒服，洗澡水大，而且夠熱。

入住非常滿意，前台工作人員服務很熱情面帶微笑，在住期間有需要服務響應速度也很快，房間衞生打掃的乾淨，整體酒店環境都不錯。對於出差人士比較方便。

酒店很乾凈，離機場也不是太遠，早餐很不錯，酒店服務也不錯，晚上沒有那麼吵，還是可以接受的，再見大美山西😃

作為晉中好評榜第一名的萬豪，選擇它基於品牌的知名度。雖然到店初始，因為房間玻璃污漬等有的細節體驗感出現問題，與前台領班小高反映後，得到高度重視，及時調換了房間，還安排了果盤，下雨遞上雨傘，提供了熱情周到的服務。還有前台的小郭禮貌待客，準備了伴手禮。餐廳的服務員（好像也姓高）服務規範，想客人所想……美中不足是游泳池，管理太差，對住店客人沒有任何服務（要自帶拖鞋及洗浴毛巾等），不符合五星級服務標準