Sheraton Grand Xishuangbanna Hotel

Very close to airport and some less touristy attractions, away from the main tourist area. Resturant was quite expensive for what it was but everyhting was delicious. Room was very nice and service was good!

The hotel was even better that what we were expecting. The facility is beautiful and the amenities are amazing. Everything is available on site and if you like exercising and relaxing … this hotel will be the best choice for you. Amazing gym open 24h with all the necessary equipments, the indoor pool is clean with a good water temperature for your daily swim. You also have a clean sauna, hammam and hot bath available in the changing rooms (plan to turn it on 20mn before to use it when you will need). The hot springs are just outside the gym so it will be perfect to relax after a day visiting Xishuangbanna. The outdoor pool is nice and clean ( perfect if you go on a family holidays with kids ). The room is spacious and comfortable. The cleaning staff and the rest of the team at the reception, restaurant … were all amazing and did everything to make our stay to be memorable. The restaurant even offered us several times some additional western dishes to make us happy. Ariel added my contact before our arrival to check if we needed anything and helped us during the stay. The breakfast was diverse and very tasty( the pain au chocolat and croissant were delicious). We have tried the dinner buffet once which was good but more Chinese dishes. The hotel is about 25/30mn from downtown so it is convenient if you want to be in a peaceful place but still near by the main attractions. You will need to travel a bit longer to go to the wild elephant valley, the primitive forest and the tropical garden but it was still ok. Thank you to the hotel and all the staffs for that amazing and memorable one week holidays. 10 out of 10.

Although surroundings are still developing and not all amenities were free, such as snooker and table tennis, it’s a great hotel, I had an enjoyable time staying at this hotel, highly recommended. Celebrated my birthday there and was surprised by both the red wine and birthday cake! Lynn had been fantastic, looking after us throughout the stay, can’t ask for more. The room was spacious, clean and services were excellent as expected from Sheraton. Will definitely visit again!

Beautiful hotel! Comfy beds and awesome shower and bathtub. Little bit out from city centre but super convenient from/to the hotel!

Will recommend to others

The Sheraton is about ten minutes away from the airport, so arriving is very comfortable. As with other hotels. the attractions and city are all a drive away. The hotel and room were extremely comfortable. The pool is nice and the club lounge is open from 12 with snacks, drinks and a good dinner with alcohol. Breakfast is excellent and I would particularly like to thank Brion for his care and attention; Sheraton should be proud of such a great member of the team. As a foreigner, travelling in china, this hotel was excellent for English-speaking staff! We would definitely return.