Xishuangbanna Jinghong Jinman Hotel (Splashing Square)

I had a very concerning experience at this hotel due to its use of facial recognition technology instead of traditional room key cards. While this system may seem convenient, it poses significant security risks and privacy issues. On the last day of my stay, the flaws in this system became apparent. A man was able to unlock my room and enter while I was freshening up, claiming that the front desk had registered his facial information for my room. Although I had locked the door beforehand, he was still able to access my room. Upon investigation, I learned that a cleaning staff member had mistakenly reported my room as cleaned and vacated. This led the front desk to assume I had checked out and subsequently registered the man's facial information for my room. Both the front desk and the cleaning staff were at fault in this incident. However, only the staff member at the front desk apologized to me, while the cleaning staff—who was present—did not take responsibility for their mistake. This lack of accountability was disappointing. This incident highlights the major flaws in the facial recognition system, especially concerning personal privacy and security. I strongly recommend travelers who are cautious about these issues avoid staying at this hotel.

房間很大，有一個超級大的陽台，全屋智能，就在濱江雙塔樓下就是江邊夜市，在陽台能看到瀾滄江孔雀樓，很多網紅美食都在附近，去哪裡都方便，前台小姐姐也很耐心，下次來版納還會住！！！！

房間很不錯 很乾凈 全屋都是智能系統 跟朋友一起來旅遊 有接機服務 提前一天師傅就會聯繫 然後落地就上車走 很棒 還能寄存行李 前台小姐姐服務態度很好 愉快的一次體驗